Find hotels in Canyon Ridge West, Phoenix

"Good breakfast "

"We stayed in room 1338 the shower would not drain it would fill the tub up with dirty water I informed staff and they did not want to give us a credit "

"Internet okay, poor location. No breakfast available. Shower door never closed. I would not stay here again. Cheap!!"

"The gym needs to be upgraded. Other then that its a good place and the staff are very nice. "

"Great staff"

"Friendly staff. Clean room and property"

"Clean suite, central location"

"Room was not clean and was run down.Walk was broken TV didn't work, internet didn't work?And microwave broken, they came to fix it and still did not fix it.There's nobody there on check in and could never reach anybody in the office"

"We visited during a time when the resort had a large event scheduled, which was supposed to shut down the main pool area. While the pool never fully closed, several amenities were affected. Multiple restaurant options were unavailable, the slide was shut down for part of the day, and there were periods without music, which took away from the overall experience. The most frustrating aspect was the lack of communication. We only learned about the potential pool closure after asking about renting a cabana. There was no prior notice about restaurant closures—we found out only when we tried to dine. Additionally, some staff members seemed unaware of what was open or closed, leading to inconsistent and confusing information. That said, the resort itself is beautiful, and the front desk staff were very kind and understanding when we raised our concerns. I would still recommend this resort and would consider staying again, but I hope they improve communication, especially regarding large events that impact guest amenities."