カナリア諸島 のリゾート

「Terrible - they have overbooked and we were turned away late at night. However the reception staff were helpful although the alternative they found us was the worst place I’ve ever stayed and they did not pay the taxi fare which they said they would 」

「No information about breakfast at check-in. They didn’t tell me I need reservations for breakfast until I asked by call next morning. Someone knocked the door and open the room about 8:30am, it was scary. The shower room sink didn't drain well, so the bathroom was flooded by water. The hotel staff couldn’t understand what is “shaver” in English. And finally they couldn’t give me it because of Covid. The facilities were very good but service was so bad.」

「エアコンの効きや洗面所の排水は問題ありませんでしたが、湯沸かし器やコーヒーカップがありませんでした。また、冷蔵庫はありましたが冷凍機能なしでした。セキュリティBOXは使用料1日3ユーロかかるので使用しませんでした。部屋にシャワーはありましたが、浴槽はありませんでした。WiFiは鈍すぎて途中で何度となく切断されました。部屋は毎日綺麗に掃除されていました。バイキングの食事は品数が多く、美味しかったです。しかし、夕食時には水が有料だったり、デザートがあるのにコーヒーの提供がありませんでした（朝食時はあります）。ホテル周辺は海に近く、また、周辺にスーパーマーケットや食事できる店など多数ありとても便利でした。」

「Allt var utmärkt förutom vädret. 」

「The room was tidy, the staff at the front desk were superb. They were happy to aide you as the customer in anyway that they could.」

「素敵なホテルでした。」

「サービス、施設は非常に良い。フロント、レストラン、スパの係の方はみんな笑顔で親切な対応だった。ビュッフェの食事は飽きることが多いが、毎日、スペイン料理の日、バーベキューの日など変化があり飽きることがなかった。コテージに宿泊したが、屋外ジャグジーが良かった。唯一の難点は室内の翌日にお湯を貯めると金属か砂のようなものが溜まること。総じて、よかった。」

「Overall the hotel has nice facilities and modern clean rooms. However there are many aspects with let the hotel down: - Very poor food, particularly in the evenings. - Restaurant is a chaotic free for all at times. - Not well staffed: always significant queues at the bar. - Endless noise being blasted across the whole resort from all variety of entertainment activities leaving no down time to relax. Overall the hotel is by no means terrible for the price, however it does not come...

「ホテル内で十分に楽しめます」

「I stayed for 6 nights for sping holiday. Excellent entertainment staff. Very proffessional, very friendly, and very helpful 5 star entertainment staff. Room Cleaning staffs were also very friendly. Room was ocean view, and is in okay condition (Ants were running around but tolarable). Food was good for all inclusive hotel. Lots of options and kids loved it. If they can offer better quality coffee, it would be even better. However, reception was awful. They don't care at all about keeping guest...

「Staff are super kind Room was clean Bar too expensive ( 6 euro for a cup of tea, $16 euro for frozen drinks) for no reason while you are already paying for 5 star hotel stay 」