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"Loved this place, it was cozy. Dominica was really nice when we checked in. Food was good too. "

"The breakfast was great, staff was amazing, room was nice and clean. The pool was good, however the chlorine was very strong which took away from the enjoyment. I’m also not sure how often the pool deck/slide stairs were cleaned in the 24 hours we were there. Slide wasn’t great for littles even with adults going with them. "

"Was surprised there was a small fridge in the room"

"Staff were ok"

"Always love visiting and staying at this hotel "

"5 star"

"It was Rustic! The kids stayed in the loft and we stayed in the bedroom. Made breakfast and they gave us bus passes for the time we were there. It was a quick 8mins to downtown. It was nice first time in Banff."

"The hotel was great. Very clean and modern. The renovations are a slight inconvenience with no fitness centre or pool available on site but great easy access to the pool next door. Location is good but a bit of a walk to get to the main part of town. We loved watching the elk graze right across the street. Parking behind the hotel was convenient. "

"1. Front desk staff was an absolute gem. SUCH a kind human. 2. Bagged Breakfast was a+. 3. Beds and Pillow were uber comfy."