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「Staff , rooms and Location」

「丁寧な対応でした！」

「We stayed here on our honeymoon, and although it was our first day in Egypt, we had a truly wonderful experience at this hotel. All of the staff were very friendly and kind. When they learned that we were on our honeymoon, they surprised us by decorating our room with a cake and rose petals, which was incredibly thoughtful. Both dinner and breakfast were delicious, and we were extremely satisfied with our stay. The view from the room was also amazing, and it became a memory we will cherish for a...

「清潔な客室、設備に関して言えば、ファイブスターホテルで中でもトップクラスでは、差異を見つけることは、難しくどこも大変満足する。ここでの滞在を特別なものにしたのは、何と言ってもお客様に寄り添う真摯な姿勢で、それがスタッフ一同に感じられた。」

「Thank you very much for your hospitality during my recent stay. Overall, I was generally satisfied and truly appreciate your efforts. However, I would like to share a few points for improvement, in the hope that they may be helpful. First, the replenishment of amenities and towels was somewhat inconsistent. As a result, I had to leave messages to request items when needed. Second, at checkout, I had to call for a porter twice and waited more than 15 minutes in total, which was quite stressful,...

「壮大であった」