Search Chalets in Burt

"Our room was very nice and clean. The tub drain did not tighten completely and had a slow leak. The toilet handle had to be held down for it to flush completely but neither issues were of a major concern. The base of the shower handle was loose from the wall, but didnt impede the process of taking a shower. The complimentary body wash, shampoo and conditioner was very refreshing and smelled great. The free all day coffee was great to have. The only negative thing about the hotel was the smoking section. The designated smoking area was behind or on the side of the building. There were no benches to sit down on or cameras to keep us feeling safe. I understand wanting to keep the property clean and smoke free, but as a smoker, it made me feel unwelcome and like an embarrasment to the hotel. I dont hold this against the hotel because it may have been my fault for not noticing a "smoke free property " on the website. This was the only thing that let me down on our arrival. The staff was great, the room was clean. There wasnt too many sounds to interrupt our time while in the room. I would stay again if we didnt have another hotel that offered a better smoking area solution for their customers. "

"We took a quick spur of the moment trip to see the falls before school starts back. The Moonlite was a perfect stay. Very clean and well maintained and with friendly staff. 10/10 would recommend and hope to return. "

"Staff are very nice and quick and patient when I hit a snafu with my payment. Very polite and helpful while I sorted it out. Free breakfast was great, lots of food and choices. Beds were big and fluffy as usual for Holiday Inn!"

"Slept well "

"Excellent stay hotel "

"The hotel needs an upgrade. But the staff was friendly. Breakfast was clustered and hard to manage getting any food. The pool was nice but there wasnt any towels provided there. When we came to our room the floor has some crumbs and things on it and there was hair in the bathroom. The wifi didnt work for us. "

"Beautiful! Would definitely stay again!!!"

"Lockport Inn and Suites is a great place. We’ve stopped here several times during bike rides on the Erie Canal trail and are always welcomed by the friendly staff with a clean room, great AC, comfortable bed, and excellent shower. They even have a locked shed for your bike, and tools and stuff to clean it!"

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