Most staff did not speak English or understand much. Did not verify information and asked us to leave during our 2 day stay when we had 6 days..
Narinder
2024 年 3 月に 6 泊滞在
8/10 (良い)
Carla
2024 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All good
Carla
2024 年 3 月に 3 泊滞在
4/10 (不満)
Diamond
グループ旅行
2024 年 1 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
The staff was so rude and not friendly, We stayed at the SLS before our stay here and loved that much better! We stayed for 4 nights. The location is perfect but I would rather stay at a further hotel location for better staff and service. The front desk staff would only give us one key. They said it was a rule. My friend or I had to take turns getting escorting to our room so they could let us in. I was asking the kitchen staff for almond milks. They have it. I guess they assumed I didn’t understand Spanish, they were talking about us and laughing in our face. They never greeted us when we would arrive in the hotel or in and out of the hotel. The only time they were nice was at checkout. Also, I saw ants in the room around the snack bar.
Diamond
2024 年 1 月に 4 泊滞在
10/10 (非常に良い)
Zeah
2024 年 1 月 18 日
良かった点 : 清潔度、スタッフとサービス
Zeah
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
Jose Daniel
出張
2024 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location on a very nice hotel with a great restaurant on the first floor.
Jose Daniel
2023 年 12 月に 2 泊滞在
6/10 (普通)
Alexandre
出張
2023 年 12 月 18 日
Hotel OK. Staff e manutenção à desejar...
Razoável. Parece ter sido bom em algum momento no passado pois a estrutura é boa, mas a manutenção não parece adequada. A localização é excelente.
Alexandre
2023 年 12 月に 4 泊滞在
10/10 (非常に良い)
donata maria
2023 年 12 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Esperienza spettacolare
Una soluzione eccellente, ottimo comfort. Grande servizio e gentilezza. Colazione super. Servizio massaggi notevole ed espertoZ