2/10
I wanted to ask house keeping since they did not clean up my room while I am out. It was 9:30pm-ish and there was no one in the house keeping department. So I called reception to ask fresh towels. They asked me how many bottles of water I need and I answered three, if possible.
There was no conversation about charge of water, however, they withdrew 12.18 from my credit card without any notice. I was deeply disappointed by their one-sidedly billing without prior consensus. Of course I emailed them multiple times to get it refund but they ignored my inquiries.
KAYO
2025 年 3 月に 2 泊滞在