「The staff were amazing at this property. I do not usually take the time to write a review as I travel often and am rather busy but when service is above and beyond I do make sure to give praise. Priya at the front desk was so friendly and helpful and Theo the head of maintenence was amazing as well as the housekeeping team. I come to Ohio annually and will make sure to return!! 」
「This hotel is really a unique experience. They treat you like royalty. Our room was small but had a ton of character. Only had one spot for one suitcase, so we used the large window sills for the other one. There is really no place to park, so we used the valet parking which was $52.00. But they unload your luggage out of the car and take it to the room for you. By the time we text to get our car, it was there and they had loaded our luggage into and we were ready to go. Great place to stay with...
「This Spark Hotel had only been open 2 weeks so everything was new. The only problem at check-in was a computer issue which was fixed by check-out the next morning. Close to Restaurants, shopping, etc. Convenient to Shaker and Cleveland Heights area. Wonderful Staff.」
