6/10 (普通)
Viive
グループ旅行
2023 年 9 月 24 日
気になった点 : 清潔度、設備とサービス
We had a beautiful and spacious 2 bedroom, 2 bathroom apartment with the living area opening in to pool. The ensuites bedrooms and laundry were downstairs-underground. The pool area was beautiful and a lovely quiet retreat away from the hustle and bustle of the street.
However we had a number of issues. We had no towels and had to keep asking until late in the evening to get them. The door handle of one of the ensuites was broken and if the door shut you were locked in with no way of getting out as there were no windows. This was quite scary and I was lucky to not be staying there alone. We had a kitchen and dishwasher but no tea towels or detergent or even salt or pepper. All had to be purchased. The room had not been cleaned properly before we arrived with a full kitchen bin, dirty dishes in the dishwasher and dirty toilets. We had air conditioning but no remotes for the downstairs ones. We had multiple TVs, but again no remotes downstairs. We had to keep asking for things and did get a few things.
Viive
2023 年 9 月に 3 泊滞在