ベントン パーク ウェスト ホテル

「Fun」

「na」

「Staff was extremely friendly and helpful」

「Stayed for 3 night in early June. Had to ask for fresh towels twice. Had to go to the front desk for more toilet paper and the pool was disgusting. AVOID」

「My room had a terrible musty smell!」

「We had a great stay and the breakfast was really good.」

「We just stayed there and let me tell you, this place was great. When we first got there; there was a sign that said I was the VIP guest. So cool. We checked in and went to the room. The bed was comfortable. The pillows were okay. I like a firmer pillow. They only issue we had with the room was the ACA unit was making a rattling noise when they fixed the next day. The room was perfect for a couple but if you had kids, it would be small. The kitchen downstairs was perfect for leftovers or if you...

「For such a grand place, it felt like a old place to stay at. Staff try but communication is lacking. Expect to make a few calls to service and eveb then reche k bill. No coordination between hotel and ammenities.」

「Rooms were clean. Very friendly and helpful staff. Very tasty breakfast, well-stocked, and kept fresh. They had an employer making sure the breakfast area was cleaned and stocked fresh. Well Done!!!」

「This hotel is gorgeous! Spacious room and bathroom!」

「シャトルバスはなかなか来ない」

「Was a good place to stay」

「Our only complaint was the cleanliness of the pool and hot tub area. There were towels everywhere on the floor and there was a heavy thick white foam in the hot tub. Other than that the rooms are ok, bathrooms a little small but it's ok. Beds were comfortable and clean. Breakfast was good.」

「Had to look for the front desk customer service inside the office.」

「Checked in with staff first day of visit, we're not friendly and did not update about any pool closures. In room, did not have spare toilet paper, shower had hair on the wall and was not fully clean. Toilet used multiple flushes to work properly, and shower would fluctuate from freezing cold to scalding hot. Pool was closed for the season, which is why we chose this hotel with no notices anywhere to guests other than on the pool. Informed staff of room issues and none were addressed. Would not...

「Room was large with separate sitting area. Shower was fantastic」

「スタッフが利用案内を紙でくれて読んでくださいとでした。 朝食場所と時間などは、口頭で伝えるサービスはすべきと思います。簡略しすぎ。 ロビーにウェルカムコーヒーサービスなし、他のホテルはありました。 浴室の風呂せんがチェーン壊れたままでした。部屋は機能的には普通で、快適でした。」