「it was a very irresponsible service, where I made the booking on 27th October for 11th December, 45 days prior (booking confirmation 133489232195). Since their Head Office didn't forward the booking details to the site. They refused to accept my booking, since they have over sold the rooms.
After showing the evidences, they were trying to offer us a horrible location as an alternative and argued with me that the Credit Card payment was not made by them, whereas it was debited in October...
「The property is remote and beautifully removed from all noise and light pollution. The staff are well trained and a pleasure to interact with as they are helpful and kind. I highly recommend this location for the discerning traveler who is not intimidated by remote locations and rough terrain in accessing the property. 」
「Fabulous eco-retreat in the rural wilderness of Sri Lanka. Loved the feel and vibe of this resort. Everyone was super friendly and we came away very relaxed after a two night stay. Unlike anywhere wise we visited on our two week trip. Recommended 」
「Beautiful accommodation, great breakfast, and super friendly staff. The place is a bit remote, but we were aware of that, as we wanted to be surrounded by tea plantations. Simply wonderful.」
「+++ Absolutely magnificent place with a wonderful history. The wooden features are beautiful and the bedrooms are outstanding. Wonderful snooker table and fireplaces. Lovely garden where you can sit and enjoy afternoon tea. The staff, especially Sameera, were absolutely excellent- they couldn’t do enough for us. Thank you again Sameera, we will hopefully see you again one day!
- Only slight negative is that it could have more photographs of the historical figures or building itself going up the...
