「Great staff and lovely room. However, we chose this hotel to use the pool and spa but it was closed indefinitely and that had not been mentioned. Also, the week before I’d been offered to pay for an upgrade to a club room which I decided not to. When we arrived, or room wasn’t ready so they gave me a complimentary upgrade to a club room. One of the perks was access to the club lounge. I tried to access the lounge but the door wouldn’t open. I asked at reception and was told that the lounge was...
「Great staff and lovely room. However, we chose this hotel to use the pool and spa but it was closed indefinitely and that had not been mentioned. Also, the week before I’d been offered to pay for an upgrade to a club room which I decided not to. When we arrived, or room wasn’t ready so they gave me a complimentary upgrade to a club room. One of the perks was access to the club lounge. I tried to access the lounge but the door wouldn’t open. I asked at reception and was told that the lounge was...
Michael