The handle on the window in my room was missing so couldn't close it. Apart from the cold there was scaffolding directly outside so anyone could have climbed up during the night and got in.
Reported this to reception but nothing was done about it.
This hotel is certainly not safe
paul
2024 年 4 月に 1 泊滞在
4/10 (不満)
Kimberley
出張
2021 年 10 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall a disappointing stay. The room was lacking basic things such as a hand towel or bath mat and I ran out of toilet roll. The wallpaper was peeling. There were bits of confetti on the floor from a previous stay. The hotel is next to a main road so got alot of road noise through the window. The hairdryer smelt like it was burning out when I used it. I didn't even bother with breakfast the second morning. It was cheaper than other hotels, so I guess you get what you pay for. Sorry I won't be coming back.
Kimberley
2021 年 10 月に 2 泊滞在
4/10 (不満)
Sharon
2021 年 10 月 12 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room was dusty .the bath had a whole where the waste is .taps on sink full of lime scale .the iron was old not a steam iron to put water in and burnt .no heating on in the hotel .so many people complained that put it on the next night .
Sharon
2021 年 10 月に 2 泊滞在
4/10 (不満)
Lauren
カップルで旅行
2021 年 10 月 11 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
N/a
Lauren
2021 年 10 月に 1 泊滞在
6/10 (普通)
Suckvir
出張
2021 年 10 月 6 日
良かった点 : スタッフとサービス、客室の快適度
Felt more like a budget hotel then 4 start
Room was very basic with old tv. Cobwebs on the ceiling so need bit of a clean and paintwork was coming off in small areas of the room and bathroom. Restaurant was ok but didn’t enjoy the food. Overall staff where very helpful and breakfast was nice.
Suckvir
2021 年 10 月に 1 泊滞在
8/10 (良い)
Sarah
グループ旅行
2021 年 10 月 4 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Sarah
2021 年 10 月に 1 泊滞在
6/10 (普通)
Sandra
小さなお子様連れの家族旅行
2021 年 10 月 2 日
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
All staff were very friendly and went out of their way yo ensure everything was ok.
Electrics leave a lit to be desired. Swimming pool lught came out and floated to the surface whilst we were in the pool, obviously a reoccurring issue as pool attendant switched it off, put it back in the wall and switched it back on. Rooms look tired with paint coming off the walls and the ceiling especially in the shower. Overall quite clean as ling as you didnt move any furniture - like a chair then completely missed.
Sandra
2021 年 9 月に 1 泊滞在
8/10 (良い)
Kimberly
家族旅行
2021 年 9 月 27 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
It’s ok
Hotel is in a good location and easy access to Basingstoke. The room was very tired with wall paper coming off. Sofa bed not comfortable to sleep on. Food was ok and service was good. Overall a nice stay but needs some updating
Kimberly
2021 年 9 月に 1 泊滞在
10/10 (非常に良い)
Ayano
家族旅行
2021 年 9 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tasty mea
Ayano
2021 年 9 月に 1 泊滞在
2/10 (非常に不満)
Bob
カップルで旅行
2021 年 9 月 19 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The whole stay was the worst I have ever accounted.