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"Great service from all members of the staff. Everyone was incredibly helpful in regards to questions asked. The room was beautiful and clean with perfect amenities. An excellent value for an excellent property. Everything worked as expected. "

"It was a good stay as the staff are very friendly "

"The location and convenience of Novotel is excellent. The lobby, restaurants, shops are very inviting. Reception for check in was welcoming and professional. The entire staff is very attentive and always greeted us with a smile. The room and bed were very comfortable. We had a quiet and good nights sleep. Amenities were plentiful. It was nicely decorated and very roomy, but furniture is beginning to look worn. I was disappointed to find hair and other bits of stuff on the rug making it appear like the room had not been vacuum. All in all, we appreciated the convenience of location inside the airport for our early morning flight and comfort of the hotel. "

"I was very happy with the overall service, from housekeeping, bellmen, concierge, front office and almost all staff are friendly, accommodating and courteous."

"We had an amazing stay at Lebua. Our suite had stunning views, service was wonderful. Highly recommend either Chef’s Table Orr Mezzaluna for a fantastic dining experience."

"Very cosy hotel and clean."

"Great service!"

"Excellent "

"Very nice hotel in the heart of Sukhumvit, located inside a gigantic shopping mall, Terminal 21 and directly connected to the BTS (train). Rooms are upscale and large. Service is impeccable. Pool and recreation area is well maintained and inviting. If there is one area of improvement I could recommend, it’s the breakfast bar. Needs some more choices in the bakery section, could use smoked salmon. "