Book a Bala Resort

"Had a lovely stay at this hotel the room was spotless and staff were great, breakfast was also very good as much as you could eat and all fresh and hot. The facilities are also great, pool was warm and we made good use of the sauna and jacuzzi all our towels were provided fresh and clean, however I couldn't find a working locker in the changing rooms and another customer told me that was a common issue. We booked two evenings at the waterside restaurant which is part of the hotel but a separate building, the first evening we had crispy chilli chicken and although very pleasant we felt the portions were very small however on our second visit we had the beef burger with fries and we can definitely recommend it very tasty and more than enough to fill a hungry traveller. Unfortunately on a down side the furniture let it down there were stained chairs throughout the restaurant and that was a shame it lowered the experience of our evening. Also unfortunately we were surprised to find it was card only payments but after a little negotiation we managed to pay by cash although we were told we could not have any change from our bill and that's worth remembering if you like us wanted to pay the old fashioned way."

"Relaxing spa, all equipment working, gym slightly small but has good equipment. Lovely staff. Food was ok"

"The room was mostly clean, and we didn't use the spa, and they were friendly"

"Second stay, just as enjoyable as the first. Staff are friendly, rooms are a good size though it can be a bit of a walk from reception and a little maze like. Nice location although the building itself is showing signs of its age. Spa downstairs is well equipped and there are lots of peacocks wandering around the grounds. Area is very nice, close to Snowdon, not too far from Chester or the coast. "

"If you don’t want to stay up till early hours of the morning, best to book somewhere else. We paid a high amount for the room to find we was above the bar with music playing till early hours of the morning."

"Lovely hotel. Room was small but comfortable. Only negative is that the room was cold when we arrived. It took the plug in radiator a few hours to warm up"

"The hotel is ideally situated for exploring north wales. From check in to check out our weekend stay was excellent. The staff were friendly and welcoming. We ate in the bar and the restaurant and can recommend both. Breakfast is self serve with a good selection of options. The building was well heated and the rooms were comfortable. This was a second visit and definitely won’t be the last."

"Really clean, beautiful setting and friendly staff. The food was good too. The only reason for dropping a star was the pool facilities. They felt a little tired and in need of some proper maintenance. The lockers and changing areas were quite ropey – with outdoor shoes effectively allowed right up to poolside. There’s only one shower in each changing room, and in the ladies there’s just a single private changing space sectioned off with a shower curtain. What impacted our stay most was that the pool is only accessible via an outdoor route. On both visits we had to run back across the car park in wet swimsuits to return to our room to shower and change. It also meant we didn’t make use of the pool after checkout. Checkout was 10:30am but pool access was available until lunchtime, which would have been lovely in theory. However, as a family of four staying one night, the bedroom facilities were so good that we just couldn’t justify showering and getting ready in the gym changing rooms."

"Excellent staff at hotel. Upgraded our room FOC due to incorrect details on booking site used. Very helpful and understanding. Great service at breakfast and evening restaurant. Lovely location in a nice quiet village "