Bala Vacations from ￥232,648

Very comfortable stay, large room with lovely view. Large bathroom with large bath. Highly convenient service area to make tea/coffee and breakfast. Very clean. Historic property with beautiful lounge area. Excellent parking in safe location. Highly convenient to travel to Liverpool and Birkenhead whilst staying in a rural location.

The breakfast was nice, freshly served by the staff 😁

Central location with free customer parking. Rooms are good with all amenities. Providing bathrobes and slippers is a surprise and excellent addition. Size and comfort of pillows could improve. Lack of towel rails in the bathroom is an issue in temrs of having dry towels. But it was changed daily. Reception staff could be better friendlier attitude with a smile. Castaway bar's happy hour from 6 to 8pm is excellent value for money.

Spotlessly clean. Great location for shopping restaurants and nightlife.

We were there for a wedding and had 3 room booked which we could not access early. But we used the spa to shower and change. The disappointment came after I had my cosmetics stolen from the spa. We dressed and rushed to the wedding. Next morning I went to the spa to find out that my bag of cosmetics were not there, not handed in. So disappointed if spa staff did not find and keep and appalled at the quality of customers using the spa if they stole it. Sadly it was expensive make up and moisturiser. I would have expected more from a supposedly quality hotel