BSRケーブルパーク周辺のホテル

「The service was horrible. Front desk clerks were rude and unprofessional in EVERY interaction. I called about extending my stay and was told that the hotel was completely booked and they were unable to do so. I checked online and was able to get a additional room for the day i needed. The pool was murky and cloudy so we did not swim in it. Kitchen staff was understaffed. Everything kept running out. There only seemed to be one person working the breakfast.」

「Hotel itself was nice, clean and in a great location. Our problem was the staff and it's ability to provide quality customer service in an adverse situation. They have a great bar/ lounge area and pool, but apparently the bartender called out of work at the last minute (which by their reaction it wasn't the first time) and they weren't able to serve drinks at all. All we were told was "we're really sorry". Being a small business owner I, personally, would have gone out of my way to compensate...

「ベッドのクオリティーが同レベルのホテルと比較して低い」

「Staff was awesome. Clean room with plenty of space. Would highly recommend staying here.」

「SUPER close to Magnolia Silos and lots of other things to walk to.」

「Everything was exceptional with the stay. I am a General Manager with Hilton properties and like to visit other properties during my personal travels to see if I can see what I need to improve on with my own property. I will have to say everything was on point. From the beautiful young lady having our keys ready upon arrival,, an extra charger for us」

「N/A」

「Clean room and staff was wonderful!」

「The staff was great & The property was clean & well maintained but our 2 rooms smelled very musty & damp! To the point we had to get candles and air freshener. The problem was the air conditioner units so there wasn't much that could be done.」

「It was so loud the AC kept kicking on and off and it was very loud. I understand they’re doing construction, but it was just not a good experience at all.」