Urban Rest Sylvia Park offers a peaceful retreat just minutes from Mt. Smart Stadium. Guests enjoy free in-room WiFi throughout the smoke-free property, while complimentary self-parking eliminates transportation hassles for concert-goers and visitors.
Located in Mount Wellington, a neighborhood in Auckland, Urban Rest Sylvia Park is in a shopping district. Princes Wharf and Sylvia Park Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Eden and Onehunga Bay Reserve. Looking to enjoy an event or a game? See what's going on at Go Media Stadium or Spark Arena. Visit our Auckland travel guide
This smoke-free aparthotel features an elevator. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Free WiFi, a dishwasher, and a hair dryer are among the other amenities available to guests.
Urban Rest Sylvia Park offers 34 air-conditioned accommodations with hair dryers. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
Bathrooms include showers. This Auckland aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
34 units
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Check out instruction will be sent to the guest via email a day before their departure.
Access methods
Private entrance, smart lock
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Urban Rest Sylvia Park Auckland
Urban Rest Sylvia Park Aparthotel
Urban Rest Sylvia Park Aparthotel Auckland
Frequently asked questions
Is Urban Rest Sylvia Park pet-friendly?
Yes, pets are allowed at this property. A cleaning fee of NZD 230 also applies.
How much does it cost to stay at Urban Rest Sylvia Park?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Urban Rest Sylvia Park on Mar 7, 2026 start from ¥22,382, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at Urban Rest Sylvia Park?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Urban Rest Sylvia Park?
Check-out is at 10:00 AM.
Where is Urban Rest Sylvia Park located?
Located in Mount Wellington, this aparthotel is steps from Sylvia Park Shopping Center, and within 3 mi (5 km) of Go Media Stadium and Ellerslie Racecourse. Dress Smart Outlet Shopping Centre and Ascot Hospital are also within 6 mi (10 km). Auckland Sylvia Park Station is 6 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Urban Rest Sylvia Park Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.6
Amenities
9.6
Property conditions & facilities
Rating 10 - Excellent. 27 out of 37 reviews
10 - Excellent
27
Rating 8 - Good. 6 out of 37 reviews
8 - Good
6
Rating 6 - Okay. 2 out of 37 reviews
6 - Okay
2
Rating 4 - Poor. 2 out of 37 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 37 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Jacqueline
May 5, 2025
Liked: Cleanliness, room comfort, communication
An excellent stay
A very comfortable stay with my family of 4 adults
Jacqueline
Stayed 4 nights in Apr 2025
10/10 Excellent
Sharan
Feb 10, 2025
Liked: Cleanliness, property conditions & facilities, communication
Very clean & reception service great, free parking.
Property was well appointed, clean, neat and modern. The included welcome chocolate and cooking basics were fantastic. House keeping presented the place beautifully.
Jason
Stayed 19 nights in May 2025
10/10 Excellent
Manju
Jan 17, 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent property and extremely responsive online service. Would recommend to business travelers and for those who travel on leisure. Would always come back.
Manju
Stayed 4 nights in Jan 2025
10/10 Excellent
Taina
Nov 13, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
They had great customer service and was clean and efficient
Taina
Stayed 3 nights in Nov 2024
10/10 Excellent
Selina
Oct 21, 2024
Liked: Cleanliness, property conditions & facilities, communication
The room was very spacious and well facilitated. Handy to Sylvia Park. Felt very secure.
Selina
Stayed 5 nights in Oct 2024
10/10 Excellent
Niranjan
Mar 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It is secure,quiet and all the ameneties are a walking distance. The Apartments are extremely clean.The one aspects that surprised me was
1. I had been charged for the apartment three weeks before my visit.
Niranjan
Stayed 4 nights in Mar 2025
8/10 Good
zubina
Jan 28, 2025
Liked: Amenities, property conditions & facilities, communication
Excellent property, I was with my kids. All pin-pad, easy and safe . Great location and amenities. Generally clean although I think the shower could be a bit cleaner. And i couldn't use the oven.
The location is so good. it's so close to the shopping mall and convenient. Amenities are well equipped. The room looked so clean, but me and my baby got dust mites bites. I complained about it after stay, but there was no any compensation.
You should sanitize matress.
Communication was bad. I tried to live chat so many times to ask about parking, but no one answered and disconnected. I called them few times and finally they answered. They said there are no parking in this accomodation. They actually have those. I needed to ask a staff working for the residential areas(not for urban rest)
Also the photos are misleading. The upper floors are for residential areas. They are not using for urban rest.
Erina
10/10 Excellent
Hannah Ismay
Nov 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was clean and with everything we needed
Hannah Ismay
Stayed 14 nights in Sep 2025
10/10 Excellent
Je
Feb 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The facility is excellent.
Je
Stayed 17 nights in Jan 2025
10/10 Excellent
Yvonne
Dec 30, 2025
Liked: Cleanliness, property conditions & facilities, communication
Perfect
Yvonne
Stayed 5 nights in Dec 2025
10/10 Excellent
Roberto
Feb 27, 2025
Liked: Cleanliness, room comfort, communication
Great stay
Roberto
Stayed 3 nights in Feb 2025
10/10 Excellent
Toa
Oct 4, 2024
Liked: Cleanliness, property conditions & facilities, communication
Great place to stay, very tidy and close to everything
Toa
Stayed 4 nights in Sep 2024
10/10 Excellent
Laura
Oct 15, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Best accommodation so far in Auckland.
Great location, but train station by the mall and close to the motorway.
Laura
Stayed 3 nights in Oct 2024
10/10 Excellent
ryan
Nov 15, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Exceeded expectations and great value!
ryan
Stayed 4 nights in Nov 2024
10/10 Excellent
Phil
Jan 3, 2025
Liked: Cleanliness, property conditions & facilities, communication
I couldn’t fault it at all. Just perfect.
Phil
Stayed 3 nights in Dec 2024
4/10 Poor
Craig
Sep 25, 2025
Disliked: Communication
Poor planning and communication
We were put into a room that wasn’t made up. No clean towels, beds slept in by someone else, and dirty dishes. We got moved to another room which was also not cleaned. They expected us to stay. Finally after 3 hours on the phone between the two of us, we were able to get into a clean apartment.
Craig
Stayed 4 nights in Sep 2025
10/10 Excellent
Idy
Jan 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Modern, had washer and dryer in apartment unit.
Idy
Stayed 5 nights in Jan 2025
10/10 Excellent
Kenneth
Nov 15, 2024
Liked: Cleanliness, property conditions & facilities, communication
Perfect. No drama. No bad surprises.
Kenneth
Stayed 14 nights in Nov 2024
4/10 Poor
Mark
Jun 18, 2025
Liked: Cleanliness
Disliked: Communication
There was a major power outage and I arrived late at night to a dark cold apartment that I couldn’t access. Urban rest had failed to inform me that the power was still out and as a result I turned up at work the next day crumpled and hungry . The info regarding how to get in once the power was on was slightly incomplete as well. Worth noting, that despite this will be staying again
Mark
Stayed 2 nights in Jun 2025
10/10 Excellent
Chantal
Jun 23, 2025
Liked: Cleanliness, room comfort, communication
Superbe appartement
Superbe appartement avec tout le confort, à proximit é de Sylvia park shopping.
Chantal
Stayed 9 nights in Jun 2025
6/10 Okay
STEEVE
Apr 25, 2025
Liked: Amenities
Disliked: Cleanliness
Propreté à revoir. Les 2 toilettes sentaient l'urine et l’odeur était insupportable même en tirant la chasse d’eau. Il n’y avait pas de savon. Les lits avaient des tâches d'urine, de sang et les oreillers avaient des tâches jaune ou des auréoles bizarres. Les serviettes aussi n’étaient pas bien propres et certaines avaient des poils pubiens. Les lits doubles sont très petits aussi.
STEEVE
10/10 Excellent
Priscillia
Apr 5, 2025
Liked: Cleanliness, room comfort, communication
Fantastique, agréable, pratique, communication facile avec l'agence