hotel itself is old, but fine. staff is pretty bad—at check-in, there was a long line of guests waiting for rooms that weren’t ready yet, and Quinn, the manager, explained to us that the hotel was very full so it wasn’t his fault. took about two hours to get a room. once we were checked in, the room was missing stuff like soap at the bathroom, and none was provided when we called to ask for it. comforter had a big stain on it. nobody so much as came by the room to provide basic housekeeping services like making the bed. this seemed to be the first thing on the mind of most travelers we encountered in the elevators or at the (pretty good, actually) free breakfast, so it wasn’t just bad luck for my group.
beyond that, the area around the hotel is pretty rough—mostly just closed down businesses and boarded up storefronts. there is a train station right outside the door, which is convenient, and it’s a short walk to the stadium and NBA arena. if the staff were up to running a hotel, it’d be an okay budget option for folks who don’t mind a neighborhood that’s seen better days. as is, i couldn’t possibly recommend it.