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"Hotel was great but the lifts were painful. There did not seem to be effectively configured and long queues particularly at 10 when checking out. Small room. Great amenities. "

"Wonderful experience and must choose it again when coming to Osaka again."

"Prime location that is unbeatable… smack in the middle of Dotonbori — The Glico Man sign is literally a 2 minute walk away , and there’s even a McDonalds right behind the hotel. Tons of shopping and local food spots within a 10-15 minute walking distance. The service is also impeccable. Arrived a bit early before check-in time, and the hotel allowed me to check in early at no extra charge, as the room was ready. Many other hotels like Hotel Gracery charge even for 20 minute early check-ins, so this was appreciated. The room was also spotless and surprisingly spacious — even larger than many of the hotels I’ve stayed in the U.S., let alone Japan where rooms are usually tiny. 5-star experience. Would recommend: 1) prime location 2) spacious, spotless room 3) amazing service"

"This is an amazing hotel right in the centre of Osaka. It’s very close to Namba and within walking distance to Dontobouri. The rooms are comfortable, the staff are lovely and the breakfast is incredible. The staff also helped arrange luggage-forwarding service to our next destination. Highly recommend if you’re looking for a place to stay in Osaka."

"My stay was amazing "

"The location is very convenient. "

"The staff were very friendly and nice. "

"Had a wonderful stay at Hotel Gracery Nama Osaka. Hotel staff were super helpful and overall very clean. Location is close to Dotonburi and transit. Would definitely stay here again. "

"terrible "