アームソープのプールのあるホテル

「Staff are amazing」

「Overall, our stay was okay, but there were a few disappointing aspects that took the shine off what should have been a straightforward overnight stay. Before booking, we asked about checking in early because we were attending a wedding and our coach was leaving at 11am. The hotel was completely inflexible and stuck rigidly to its 3pm check-in policy. However, when we arrived at 10am, the receptionist said early check-in was available for £10 an hour, subject to room availability, which would...

「Staff Pamela was very accommodating and helpful. Amenities is great, spa and warm pool quite relaxing.」

「Unwashed cup in the room and empty shampoo dispencer. Pool closed for this "spa weakend." Hotel unable to provide a cooked breakfast and reluctant to offer a rebate. Premises dirty and staff surly. Bar service poor and prolonged delays in the dining room in spite of pre-ordered food. Far from the expected standard of a 4star establishment」

「An excellent location, just off J33 of the M1. Clean, comfortable, good value. The staff were friendly and helpful and breakfasts were very good.」

「The room was lovely,clean and comfortable.The provision of a fan was much needed and made the night bearable in the heat. Breakfast was excellent,food freshly cooked and plentiful and the usual range of cereals, fruit and pastries. Lunch was delicious, again food was tasty but we were a party of 12,a pre- booked celebration , and some of us had almost finished our main course by the time other main courses had arrived and one person had to send their food back to be reheated. Service was a bit...

「Very pleased with the room and staff were helpful」