「The heater in the room is not working, and the staff told me change into other room need to pay cleaning fee, cause I’ve already put my bag on the bed and used the toilet. Cleaning fee should be 50 euro, but he’ll give me discount as 20 euro. But the problem is, they should apply us a warm room, and I couldn’t know that the heater is not working when we enter the room. And he told me he doesn’t like to sleep in the warm room….. We couldn’t sleep well because it’s really cold at night. But the...
「Enough large number of car parking lots and a bus stop of walking distance make a comfortable stay and wonderful experience at downtown Salzburg.
However, the days we stayed were so hot, the room was too hot due to no air conditioning system, only with an electric fan.」
「This is such a wonderful place! Everything about the property is faultless, the location is perfect to enjoy nature and relax, the food is incredible and the staff could not be more courteous and helpful! Definitely have to return! 」
「Brand new, clean interior.
The room was quiet and my wife and I were able to sleep well.
Employees were all polite and friendly.
The world famous Sachertorte given to us when we arrived was delicious. Everything in the refrigerator was free.」
「We loved the gardens, views, accommodations, food, and all of the staff!
Everyone was so courteous and helpful! They went above and beyond in making our stay incredibly enjoyable! 」
「Great Castle Hotel with nice courtyard and amazing breakfast buffet. Helpful staff. We stayed in a nice large suite with 2 stories, one for each bedroom and bathroom and kids absolutely loved it
Not too many dining options late in the evening so need to drive out of Mondsee for that but otherwise decent restaurants just minutes away.」
"The staff were very friendly and welcoming, and the hotel room was clean and comfortable. I also really enjoyed the pool and sauna facilities, and the breakfast was delicious. I had a wonderful stay."
