At first it was hard to bring my heavy suitcase with several steps to the receptions, there were no staffs help me. And I Knew I booked a room with no canal view, but the room I stay was kind of terrible. Cause unless I closed the curtain all the day, people staying in other rooms or people at elevator hall could watch inside my room. So I've closed the curtain whole time which made me depressed.
One more kind of trouble was no pressure in the shower.
I knew most of hotels in Amsterdam are almost, but the shower here made me tired and uncomfortable.
But all staffs were nice and kind.
Anyway I recommend you should book a room with canal view.