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"Very friendly staff. Efficient and convenient place right in terminal 2 of narita airport."

"Gym. Clean and very friendly staff"

"Helpful staff and good facilities if you are staying at the hotel and hoping to eat there. Would recommend staying "

"Convenient property located close to the airport. The hotel's airport shuttle only runs until 11am or so, though. Decent sized rooms, great amenities, great value for the price. I would recommend!"

"Wonderful and excellent nothing to complain about, the staff, place and food was good"

"Staff were polite and helpful"

"All good except the room was not as per the expectations from a 4 star hotel"

"Wow this Hotel has so many beautiful views both outdoors & indoors it was a perfect stay. We enjoyed 5pm Happy Hour at the Bar-lounge, the garden view while having drinks was exceptional too. The dinner buffet was perfect & also an exceptional Japanese breakfast buffet! There was a Japanese conbini 7-Eleven beside the lobby & waiting area with plenty of drinks & snacks, and staff also makes helpful announcements prior to shuttle arrival."

"Very helpful and friendly staff, and the shuttles are always on time!"