Find Hotel with a Concierge in Alsace

"I really liked this hotel. The elevator was out of service for a bit today and a sign would have been nice. Stairs are very hard for me. Was delighted with the lovely scrambled eggs on Monday but tues and Wed they were awful. Little things. Tv switches on Every Single Time you put your key in the electric slot. Even when you’ve turned it off. Shower was very hard to figure out. Had to have someone come to my room to show me. It’s awkwardly designed. Repair work involving power tools above my room my second day. No warning. For hours and hours. They offered to move me to another room but did not want to repack. They should have moved me away from it when I checked in. It was a planned repair. Front desk people very nice. "

"Good location. "

"Loved everything about this hotel. Location, service, room, amenities, bed, towels, ac, espresso machine access, water dispenser, view from room, everything!!"

"Everything was excellent and I would definitely choose a Novotel in the future."