Find Hotel with a Concierge in Alexandria, LA

"I specifically booked because it said airport shuttle, their shuttle only runs from 820am-6pm. There is nothing that states this. I had to spend $24 plus tip for a Lyft. The rooms are ver spacious but filthy! There was dust and dirt on the windows that have been there for awhile. Hair in the shower. Rude manager, wouldn’t comp my ride. Don’t stay there m! "

"There was a used wash cloth in the corner soap dish of the shower. I also asked clerk at my check out if i could have bottled water. But he said i had to be a member."