Alex Vacations from ￥362,148

The only reason I gave this hotel 4 instead of 5 stars is the room layout. Otherwise, the hotel is exceptional. The property is beautiful, the staff is outstanding, and our stay was wonderful. We stayed in a Premier Room with stunning Matterhorn views. It was immaculate and featured dual sinks, a separate toilet, a soaking tub, steam shower, and sauna. The layout, however, could be improved. The vanity has very little counter space because the raised sinks occupy most of it. The soaking tub, located at the foot of the bed, prevents the balcony door from opening fully and blocks access to the steam shower and sauna when open. The desk is too close to the bed, so if someone is seated there, it's difficult to reach the closet or room entrance. We also noticed that sound insulation seemed limited, as hallway and neighboring room noise was easily heard. Despite these issues, this is a beautiful hotel with exceptional service. Better room functionality and soundproofing would make it an easy 5-star stay.

Staff was very responsive through the entire process, including sending a taxi to pick us up to the train station and deliver us to the residence. The apartment was spacious, clean and exactly what we needed for six travelers. We would definitely stay here again!

Excellent hôtel. Very clean, excellent amenities, spa, pool and fitness. Excellent breakfast. Very nice staff.

住宿非常舒適，環境優美，露台看著瑞士日內瓦湖，心身靈靜舒態。工作人員非常友善。入住手續，系統處理非常方便簡單方便。廚房用品齊備。