We recently stayed at The Contessa and were VERY impressed with the friendliness, helpfulness and responsiveness. We called the front desk two times and both times they had someone respond within 5 minutes, which is pretty much never been our experience in the various Marriotts and Hyatt’s we’ve ...
I personally did not stay there. But my daughter & granddaughter seemed pleased. My ONLY complaint was the phone system!! I could barely hear the recorded messages,we got disconnected several times & twice the the hotel DID NOT ANSWER THE PHONE!!!
Amazing staff, very great customer service. The employees were very kind.
Needs breakfast. Semi clean hotel. Great price for the location
Very nice environment and location will be back in the future.
The service was terrific. Location on the river walk provided great access and people watching from our tiny balcony.
The hotel was very nice and centrally located to the river walk and convention center. The property was clean, the rooms were comfy and the hospitality at the bar was great
I like this property because you can go walking to the Riverwalk, Alamo, and there is a Mall across the street from the hotel. Also, it is pet-friendly. Very nice! The only thing is that you have to pay $25.00/ day for parking your car, but it is protected
Staff was helpful and super friendly Location was great
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