Ace Vacations from ￥346,885

Everything was excellent

Good parking, convenient location

The place was great, I believe it’s the old St. Regis hotel, would definitely stay again

The room was clean, bed was comfortable. Lobby needed cleaning. Bartender during kick back was a younger taller girl was so rude. Questioned us every time we went to get a drink. Didn't want to serve us. Breakfast was very lacking. No creamer for coffee, no cream cheese. There were 3 ladies only that we saw working breakfast. They were amazing and doing the best they could. I've been coming to this hotel for a lot of years at least twice a year for girls trip and this trip was so disappointing.

All of the staff were helpful and kind. The afternoon treats in the lobby in the afternoon and butler pantry on each floor in the morning were a nice touch. Complimentary shuttle was very convenient. Enjoyed the massage and facial at the massage, but the spa itself is fairly small. Hotel itself is a bit musty and outdated. The rooms have limited light and ventilation, with the ac being loud. I can tell the housekeepers do clean but it seems certain areas don't get much attention (dust caked in the windowsill, dust on top of the snacks).