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Beautiful hotel, excellent service. Only wished there was a room available when we arrived after a long flight; we were told the room that was assigned to us was not ready because the guy in there before us hadn't checked out yet! They should've been able to just give us the next available room. ...
Nice and quality services! swimming pool is awesome~
Very convenient location to Seoul sky, Lotte World mall and etc. great restaurants options, easy to get around
I think it is the one of best hotels in Seoul. I higly recommed shila hotel if you have a chance to stay. You will experience unexpected comfort.
I was super inspired by their service. Staffs were very kind. Best room condition that I've ever seen.
Good location and staffs are kind. I will stay here next visit.
I turned up much earlier then my check in time. I was told I could pay for earlier chdck in which I turned down and then they offered it for free. I was still having to wait 3 hours before that early check in. I waited 2 hours and then decided to do some work on my laptop and asked for my bag back ...
Other than my kids, 10 years and 12 years old boys, were not allowed to swim at the pool because they are under 14 years, the rest all excellent.
Exercise area was terrific. Restaurants very good. Great location... all staff wonderful. Room could have been cleaner... hair in tub, etc.
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