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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Primary image
Indoor pool, seasonal outdoor pool, cabanas (surcharge), sun loungers
Fridge, electric kettle
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of Novotel Ambassador Seoul Dongdaemun Hotels & Residences

VIP Access
UNESCO Sustainable Travel Pledge

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

4.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
04561, KR, Seoul, 238 Euljiro, Jung Gu

Explore the area

  • Popular LocationDongdaemun Design Plaza4 min walk
  • Popular LocationDongdaemun History and Culture Park4 min walk
  • Popular LocationKorea House16 min walk
  • AirportSeoul (GMP-Gimpo Intl.)21 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

Seoul

Near a metro station, Novotel Ambassador Seoul Dongdaemun Hotels & Residences is in Jung-gu, a neighborhood in Seoul with great shopping. Heunginjimun and N Seoul Tower are notable landmarks, and travelers looking to shop may want to visit Goodmorning City and Pyounghwa Market. SM Entertainment Communication Center and KBS Exhibition Hall are also worth visiting. Guests love the hotel's convenience to public transportation: Dongdaemun History and Culture Park Station is 5 minutes by foot and Euljiro 4-ga Station is 7 minutes.
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Map

What's nearby

  • Dongdaemun Design Plaza - 4 min walk
  • Dongdaemun History and Culture Park - 4 min walk
  • Goodmorning City - 4 min walk
  • Pyounghwa Market - 10 min walk
  • Korea House - 16 min walk

Getting around

  • Dongdaemun History and Culture Park Station - 5 min walk
  • Suseo Station - 15 min drive
  • Incheon Intl. Airport (ICN) - 57 min drive

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Luxury Seoul hotel in Jung-gu, near Dongdaemun Design Plaza
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Seoul hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals).

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of CESCO (S. Korea)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 kilometers
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: KRW 44000 for adults and KRW 22000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Food Exchange
  • The Deli
  • Gourmet Bar
  • Roof Top Bar

Things to do

  • Fitness center
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free children's club
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms - 4

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Indoor public bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Extra futon mattress (surcharge)
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Electrical adapters/chargers
  • Heated floors
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled inspection will take place at this property on the first Tuesday of every month. During this time, guests will not be able to access the fitness facility, indoor and outdoor pool, or children's club.
Access to the fitness facility, indoor and outdoor pool, and children's club is limited and available by reservation only. Access is available on a first-come, first-served basis.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: KRW 44000 for adults and KRW 22000 for children (approximately)
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 9 AM-6 PM on Thursday and Friday, and 9 AM-7:30 PM on Saturday and Sunday; the rooftop pool is closed Monday-Wednesday.

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 9:00 PM
Parking height restrictions apply
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 573 out of 982 reviews
5 - Excellent 58%
Rating 4 - Good. 281 out of 982 reviews
4 - Good 29%
Rating 3 - Okay. 78 out of 982 reviews
3 - Okay 8%
Rating 2 - Poor. 27 out of 982 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 982 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Very close to shopping, restaurants, etc. Facility was clean and service was good. I only took off a point because the room was so small. We had no space to store our clothes and felt very cramped in the room. I don't think I could have stayed more than a couple of days there.
Stayed 2 nights in Jun 2022

2/5 Poor

Traveled with family
Disliked: Staff & service, amenities
Customer service was poor
Stayed 5 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!!
One of the best heated rooftop pools in korea. An avg indoor pool with a jazzuzi.
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2022