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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Featured Image
Indoor pool, seasonal outdoor pool, cabanas (surcharge), sun loungers
Fridge, electric kettle
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of Novotel Ambassador Seoul Dongdaemun Hotels & Residences

VIP Access
UNESCO Sustainable Travel Pledge

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

4.5 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
04561, KR, Seoul, 238 Euljiro, Jung Gu

Explore the area

  • Popular LocationDongdaemun Design Plaza4 min walk
  • Popular LocationDongdaemun History and Culture Park4 min walk
  • Popular LocationKorea House16 min walk
  • AirportSeoul (GMP-Gimpo Intl.)21 min drive

Choose dates to view prices

About this area

Seoul

In the city center, Novotel Ambassador Seoul Dongdaemun Hotels & Residences is in Jung-gu, a neighborhood in Seoul with great shopping. Heunginjimun and Deoksugung Palace are notable landmarks, and travelers looking to shop may want to visit Goodmorning City and Pyounghwa Market. Lotte World and Seoul Grand Park are not to be missed. Guests love the hotel's convenience to public transportation: Dongdaemun History and Culture Park Station is 5 minutes by foot and Euljiro 4-ga Station is 7 minutes.

What's nearby

  • Dongdaemun Design Plaza - 4 min walk
  • Dongdaemun History and Culture Park - 4 min walk
  • Goodmorning City - 4 min walk
  • Pyounghwa Market - 10 min walk
  • Korea House - 16 min walk

Getting around

  • Dongdaemun History and Culture Park Station - 5 min walk
  • Haengsin Station - 19 min drive
  • Incheon Intl. Airport (ICN) - 57 min drive

Restaurants

  • Food Exchange – Buffet restaurant offering international cuisine. Serves lunch and dinner daily. Kids' menu available.
  • The Deli – Serves brunch and light fare daily.
  • Gourmet Bar – Serves light fare daily.
  • Roof Top Bar – Open on select days. Reservations required.

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Luxury Seoul hotel in Jung-gu, walk to Dongdaemun Design Plaza
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite. All 523 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy heated floors, and other standard amenities include refrigerators, minibars, and TVs.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Seoul hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals).

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of CESCO (S. Korea)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 kilometers
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: KRW 44000 for adults and KRW 22000 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free children's club
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms - 4

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Indoor public bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Extra futon mattress (surcharge)
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Electrical adapters/chargers
  • Heated floors
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The fitness center, sauna, and pools are closed on the first Monday of each month. The swimming pool is closed for maintenance from 5:30 PM to 6 PM every Saturday.
Breakfast is served à la carte from Monday to Friday and buffet on Saturday and Sunday.
Reservations are required to access the rooftop pool and indoor pool on Friday, Saturday, and Sunday; access is available once per day.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 15 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KRW 44000 for adults and KRW 22000 for children (approximately)
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 9 AM-6 PM on Thursday and Friday, and 9 AM-7:30 PM on Saturday and Sunday; the rooftop pool is closed Monday-Wednesday.

We should mention

The seasonal pool will be open from April to October
Pool access available from 7:00 AM to 9:30 PM
One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Parking height restrictions apply
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 432 out of 769 reviews
5 - Excellent 56%
Rating 4 - Good. 240 out of 769 reviews
4 - Good 31%
Rating 3 - Okay. 58 out of 769 reviews
3 - Okay 8%
Rating 2 - Poor. 21 out of 769 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 769 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service and clean
Stayed 3 nights in Nov 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

3/5 Okay

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

1/5 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021