ベイラの五つ星ホテル

「Habitación, estilo y calidad general」

「Poor value for money There are way better places in Douro Valley at a lower price point. Even after being open more than a year it feels like it still has teething problems. Staff is not trained properly. Very slow service; music playing outside our room from the pool at night; sloppy turndown service (they left the ironing board in the room despite promising to take it away); they put our bags in the wrong room; cigarette burns in the patio furniture; one analogue key instead of digital...