シップ島の四つ星ホテル

「Tired and smokey」

「One day at the pool, they had no pool towels. But he said that they were not delivered to them and there was nothing they could do. The desk staff was extremely rude and just walked away. We complained about paying a resort fee and could not use the resort correctly. On the second day, they forgot to clean the room after being gone all day. They said all cleaning staff had left for today and gave us fresh towels and coffee. Would not stay there again.」

「First of all I don’t like the fact that we had to wait to check into the room if check in is at 4 then my room should have been ready way before that time. I understand they may have been short staff or something」

「Nice place」

「The property is just as it is described. Beds were very comfortable! Excellent shower pressure! TV in the bathroom to watch if you were soaking in the jacuzzi tub. The balcony in the evenings was the best to watch the sun set. Would return to this property anytime!」

「Can’t rate what I didn’t get. I was unable to check in. No communication so no info on how to get in gate and condo. Therefore we had to pay more money for another place. Very disappointing.」

「The front desk closes at 5pm for your parking tag, but you can call security after hours for it. This was not in check in info. The room smelled musty, like a wet or almost decaying smell. Pretty sure it was mold from the master shower leaking under the threshold. Your bath mat will be soaking wet after a shower and you'll see the grout is moldy. Unit did not have any beach towels in it, but there was random beach items in the guest closet, presumably from previous guests. While looking for...