アルバニアン リヴィエラの四つ星ホテル

「I stayed at this 5-star hotel in Sarandë, Albania, and unfortunately my experience was very disappointing. The hotel itself is very big, beautiful, and has a lot of potential, but the management and organization are far below the standard expected from a 5-star property. From the moment we arrived, we noticed problems. We were given only one room card even though there were two people staying in the room, which is very inconvenient. The room also did not have a smart TV, only a basic television,...

「Overall clean and well maintained. The wifi was pretty bad. Majority of my stay did not work. Also alot of power outages but i think that was a city wide problem. Restaurant very pricey compared to local foods and there was a no outside food policy in place.」

「When I first checked in, I was put in a room on the lowest floor. There were stairs with no access to lift for that floor. The room was dirty. Fridge was dirty. Bath was dirty. The AC also was dirty and caused me to have allergies. The front desk staff sounded polite and seemed like they were helping, but I was wrong- The manager they spoke to over the phone asked which country I was from (as if this was important to fixing the issue). They also laughed after she made a comment (though I cannot...

「Buffet breakfast was excellent. Rooftop pool area was small but very tranquil. Location was great - very chilled. Across the road from Sophra - best restaurant around. All round winner.」

「The hotel is greatly located within walking distance of many restaurants, bars and activities. Being a Meliá rewards member, I asked if I can add my membership to my reservation to which the front desk staff said they are not aware of what that is. Upon accessing the WiFi, I realised it was password protected, the password was not given at check in. The spa which was an amenity at the hotel did not offer massages over the weekend because nobody was available to do it. For breakfast, my...

「Wir hatten einen sehr schönen Aufenthalt im Hotel Luxury, der vor allem dem außergewöhnlich freundlichen und aufmerksamen Personal zu verdanken war. Eine so herzliche und fürsorgliche Betreuung erlebt man nur selten. Vielen Dank dafür! Das Hotel liegt sehr zentral und der Strand ist in wenigen Minuten zu Fuß erreichbar. Leider hatte unser Zimmer einen starken, unangenehmen Geruch, der vermutlich auf die hohe Luftfeuchtigkeit zurückzuführen war. Als Lösung erhielten wir ein Raumspray, das den...

「Veel plus en positief, personeel, ontbijt, uitzicht, parkeren, luxe en modern en schoon hotel. Minpunten. Aan drukke weg, airco had niet een optimale werking. Naar strand is nog wel een stuk naar beneden en omhoog lopen.」

「Die Anlage an sich war wirklich sehr schön, es wirkte sehr sauber, Pool und Strand war beides schön. Leider hatten wir vom Essen im Hoteleigenenrestaurant eine Lebensmittelvergiftung. Als ich dies meldete kam keine Entschuldigung. Die Zimmer wurden sauber gemacht, man hat jedoch gemerkt dass nicht unbedingt jeden Tag die Laken oder Handtücher gewechselt wurden. Die Sanur Bar am Strand war wirklich teuer, wenn man in Betracht zieht, dass man in Albanien ist. Fazit: wir würden kein 2. Mal...