サウスウエスト ワシントンの三つ星ホテル

「location的には回りは景色も雰囲気も最高でした。 hotel自体の全体のサービスはHILTONとしては普通レベルです。」

「Stayed in the black river quite. Room was amazing the only downside is the bed wasn’t very confortable.」

「The rooms were very nice. The beds excellent, really comfortable. Check in was easy and staff friendly and helpful. The grandkids had an excellent time at the gaming arcade center. The hotel parking was challenging, very full and had to wait for a spot to open up in self-parking. The pool was full and due to the acoustics in the pool area with lots of screaming loud kids it was very chaotic and uncomfortable. Also there was no pool management and kids were jumping into the pool on top of other...

「The property was very clean and modern. The breakfast had many options and loved the bar in the lobby. The pool was nice but wish there was a hot tub.」

「It is a old hotel which adds to its appeal. But it ends there. I had a nice room with stove refrigerated microwave and nice . View was of building next door. Check in clerk acted like he was doing us a favor by having a room. Parking is $18 in lot or on street where you have to plug meter at 8:00 in morning. Never would stay here again. Best was breakfast place down street named Bette. Was told by local washing the sidewalk」

「Beautiful, old world elegance. It felt like we were in Europe. The setting is stunning, the flowers were gorgeous, breakfast overlooking the water was charming. I visited with my son, but I will return with a romantic partner.」

「When we got checked in, our room smelled like smoke. When I requested to be moved to a different room, it still had a bad smell to it. I then woke up at 6 am to water dripping from the ceiling. Not to mention, the people above me had their 3 BIG dogs running back and forth until after midnight. I’ve never had these kinds of issues anywhere so I am honestly in disbelief at the lack of proper maintenance and unprofessionalism. Miserable experience all around and we weren’t offered anything to...

「Shower knob was broken when we checked in they should inspect before they give the room」

「Great location as the hotel is right on the waterfront and close to restaurants and shops. Staff is always friendly and the room was clean.」