サンタ バーバラ ワイン カントリーの三つ星ホテル

「Great front staff」

「フロント対応、レストラン対応非常に良いが、共用トイレの清掃やコインランドリー乾燥機の清掃など行き届いていないと感じた。 朝食ビュッフェのオムレツはその場で調理され、美味しく頂きました。」

「Hotel staff were great. Restaurant staff were disorganized and would avoid looking at customers for fear they’d ask for something. Looked well staffed but nobody seemed to be in charge.」

「The staff at the front desk, specifically Justin, was very welcoming and informative. Your place was very welcoming to my pet, which was appreciated. We also appreciated the guide created that included restaurant recommendations.」

「スタッフの対応は素晴らしかった。しかし、高速道路沿いにあるホテルなので毎晩うるさくて寝られなかった。うるさいので、部屋の変更をしたいと2回言ったが、できなかった。 明け方にやっと寝れたが、早朝5時にホテル全体に警報ベルが鳴り響き、起こされた。 5日間泊まったが、バスタブとトイレは掃除がされておらず、異臭がしていた。 朝食バイキングは種類が豊富で、パック牛乳も生の果物もあって満足したが、道路の騒音があまりにうるかった。」

「Very nice off site manager Katie came over to help us on a couple items. Nice property. Very large room and nice bathroom. Park under the hotel so don't be looking around for a parking lot. Driveway takes you down and you park. Elevator with a luggage cart is down there and you can easily get things up to your room. We would stay here again. Dog friendly too, but we don't have a dog. 」

「This was a wonderful experience would stay here again. Nearby great restaurants and shopping too!」

「The room was very spacious and had every amenity we could ever want. The staff were extremely friendly and it was a great location. We love this property.」