ブルーリッジ山脈の三つ星ホテル

「We had a great stay! The hotel is beautiful and clean. The room was really big, beds were comfortable and the room was so clean! Every staff member we encountered was friendly and helpful. We used the gym, it was great. The view from the restaurant was awesome, we enjoyed sitting outside for a drink and dessert.」

「The hallways were wet and dirty from the pool water, the advertised cafe was closed for maintenance with no prior notice to guests, the first room did not meet out standards as a family with a small child, we were “upgraded” complimentary to another room that had NO HOT WATER, when I addressed these matters with the staff and management, it was stated that I was “rude”. I only spoke to two people the entire 16 hours I stayed at this hotel, I believe anyone would be naturally upset if their room...

「Excellent hotel for families. Our kids absolutely loved the pool and splash pad area and having the restaurant on property made for convenient meals while poolside! It was great having something to look forward to back at the hotel after exploring the excitement of Dollywood and Pigeon Forge. 10/10 would stay here again! It was just what we were looking for!」

「Free coffee in the lobby before 7am.」

「Wonderful staff. The lady up front seems to work day and night, and she is truly helpful. Helped me with all of my requests and questions.」

「Staff and property wonderful」

「Customer service was great. The room was very clean although it had a smell like it had been closed up but everything」