I really enjoyed my three nights; price point, staff service, just the whole vibe of a busy hotel.
I only really marked down a category because the place has a somewhat dated but sophisticated feel to it (spacious rooms with lovely views with ‘popcorn style ceilings’) …
Generous room service was nice (lots of towels) and even fun to just people-watch in the grand lobby and listen to the front-desk staff accommodate just about every customer; this place goes above & beyond!
Highly recommend a stay here while in downtown Asheville!
Robert
Robert
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Pamela
2025 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel stay with friendly helpful staff and clean, comfortable and quiet rooms. And it’s walkable to the main streets of downtown Asheville which makes it an ideal hotel to stay at. It’s location can’t be beat.
Pamela
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Tonya
カップルで旅行
2025 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My husband and I was there for our 1st honeymoon and 3rd anniversary because wasn't able to go have one due death and illness in both sides of our families. We had such a a wonderful and beautiful experience thay we could ever hope for!! We will be returning soon. Everyone at the hotel was super nice, genuine, and gracious to us while we were there. I would dare give this experience less than a five. The should have ten stars! If no one else will, my husband and I sure will!! Overall great experience overall! Thank you all so much for making our extra wonderful and beautiful one! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐We can't wait to come back and explore and experience more of this wonderful city❤️❤️
Tonya
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Cynthia
カップルで旅行
2025 年 7 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My husband & I love mostly all Renaissance hotels, but the Asheville location is especially nice!
Cynthia
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Tonya
家族旅行
2025 年 7 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was very beautiful
Tonya
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Jason
カップルで旅行
2025 年 7 月 13 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice location
Jason
2025 年 7 月に 2 泊滞在
2/10 (非常に不満)
Dianna、Hendersonville
2025 年 7 月 5 日
気になった点 : 施設のコンディションと設備
No pool, no fireworks.
Dianna
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Kathy
2025 年 6 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great Hotel!
Kathy
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Michael、JOHNSON CITY
2025 年 6 月 24 日
Michael
2025 年 6 月に 1 泊滞在
8/10 (良い)
Dan
2025 年 6 月 23 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
This property is well beyond needing a remodel, it should probably be torn down. This is because it is so functionally obsolete that it would be more economical to replace the existing structure. While clean and comfortable, it just cannot get away from the fact it can’t compete with modern properties. It is an abomination that they charge premium rates for a run down obsolete property without a working pool or decent bar or restaurant. Anyone who travels knows that this place thinks it’s still in its glory days of the 1980’s. It is not. Everyone I talked with felt the same, disappointed, surprised at the price and are not coming back.
Dan
2025 年 6 月に 3 泊滞在
10/10 (非常に良い)
Roger、Marco Island
カップルで旅行
2025 年 6 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff were a "cut avove".
Roger
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Calvin
出張, カップルで旅行
2025 年 6 月 17 日
Staff was amazing
Calvin
2025 年 6 月に 3 泊滞在
8/10 (良い)
Gary
家族旅行
2025 年 6 月 16 日
良かった点 : 清潔度、施設のコンディションと設備
We liked its proximity to downtown, and the bed was very comfortable. The HVAC unit in the room was on the border of being too noisy, and the bar was lacking basic mixtures for cocktails.
Gary
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Anthony
2025 年 6 月 16 日
Anthony
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Zhuang、North haven
2025 年 6 月 4 日
Zhuang
2025 年 5 月に 5 泊滞在
8/10 (良い)
Samantha
出張, カップルで旅行
2025 年 5 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Not as nice as other renaissance hotels but good enough. Elevators were horribly slow, not sure if they were being worked on. This spot doesn’t use Aveda which I would expect. Very walkable to downtown.
Samantha
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Frederick Jihan、Los Angeles
2025 年 5 月 28 日
Frederick Jihan
2025 年 5 月に 1 泊滞在
4/10 (不満)
Cheryl
カップルで旅行
2025 年 5 月 15 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
The representative when i checked in was very nice. The waittress for breakfast was sweet as can be.
The food nothing to write home about. No non pork options. Runny eggs and funny tasting hashbrowns.
Mybed seemed to be broke on one side. If you sat on the side it was like squating to stand up. The ac was not keeping the room cool. The tub did not drain. I was told could do late checkout and pay an extra 10.00 per hour after 12 till 4pm. Worked great since my daughter had a track meet starting at 4. I said i would do that in the am in case anything changed. Went to do that and was told no. Not possible. Explained i was told it would not be an issue and the lady was just like sorry not happening. Overall not a normal experience from this brand. Must just be the area
Cheryl
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
courtney
2025 年 5 月 8 日
courtney
2025 年 4 月に 3 泊滞在
8/10 (良い)
Melissa
家族旅行
2025 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved high floor
Melissa
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Nathan
出張
2025 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nathan
2025 年 4 月に 2 泊滞在
6/10 (普通)
Lynda
グループ旅行
2025 年 5 月 4 日
Disappointed
Honestly I read the reviews prior and was excited. I found the $25 per night fee for parking was excessive. If I am renting a room I expect parking to be included. Maybe increase your room price instead of adding extra charges. I booked a city view my room really was just overlooking their parking lot. We had to leave early Sunday morning and was told there was no coffee until 7:00 am. Staff told us to use the in room coffee machines which I find gross. Most hotels offer coffee as early as 5 or 6 am. I booked this hotel because they had a restaurant. However, the dinner menu is really a lunch menu...sandwiches. We were too tired to go outside the hotel. Food was decent though but was hoping for a real dinner menu. Overall not the quality I was hoping for. Hope they do better in the future. Would not be my choice for a hotel when in Asheville again.