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Four Points by Sheraton Asheville Downtown

3.0 star property
Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Meeting facility
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby lounge
Four Points by Sheraton Asheville Downtown is centrally located near Harrah's Cherokee Center. Guests can enjoy the fireplace, gym, and breakfast at Chop House. The hotel offers dry cleaning, free self-parking, and staff assistance with local tips.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet friendly
The current price is ￥18,894
￥21,351 total
includes taxes & fees
Sep 30 - Oct 1

Room options

Check availability for these dates

Tonight

Sep 24 - Sep 25
Check availability for tonight Sep 24 - Sep 25

Tomorrow

Sep 25 - Sep 26
Check availability for tomorrow Sep 25 - Sep 26
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(74 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Designer toiletries
Private bathroom
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(129 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Designer toiletries
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

In the mountains, Four Points by Sheraton Asheville Downtown is in Downtown Asheville, a walkable area in Asheville with great shopping. Shoppers can check out Asheville Outlets, while everyone can enjoy the natural beauty of Biltmore Estate and Blue Ridge Parkway Asheville Entrance. Looking to enjoy an event or a game? See what's going on at Harrah's Cherokee Center - Asheville or The Orange Peel. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ziplining nearby. Guests love the hotel's central location.
Visit our Asheville travel guideOpens in a new window
Map
28801, NC, Asheville, 22 Woodfin St

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.4 km
  • Pack Square - 5 min walk - 0.4 km
  • Wicked Weed Brewing - 9 min walk - 0.8 km
  • The Orange Peel - 11 min walk - 1.0 km
  • University of North Carolina at Asheville - 3 min drive - 2.4 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Korean House - ‬4 min walk
  • ‪Mellow Mushroom - ‬3 min walk
  • ‪Old Europe Pâtisserie - ‬4 min walk
  • ‪Dssolvr - ‬5 min walk
  • ‪Writer's Bistro @ The Renaissance - ‬3 min walk

About this property

Four Points by Sheraton Asheville Downtown

Hotel near Harrah's Cherokee Center - Asheville
At Four Points by Sheraton Asheville Downtown, you can look forward to dry cleaning/laundry services, a fireplace in the lobby, and a gym. The on-site restaurant, Chop House, serves breakfast. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and access to a nearby indoor pool
  • Express check-out, meeting rooms, and an elevator
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 150 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and free weekday newspapers. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 45-inch TVs with premium channels
  • Recycling, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

Is Four Points by Sheraton Asheville Downtown pet-friendly?

Yes, Four Points by Sheraton Asheville Downtown allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of Sep 24, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on Sep 30, 2025 start from ￥18,894, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points by Sheraton Asheville Downtown?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Asheville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Asheville Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Asheville Downtown located?

Located in Downtown Asheville, this hotel is within a 10-minute walk of Asheville Masonic Temple and Harrah's Cherokee Center - Asheville. Center for Craft, Creativity and Design and Thomas Wolfe Memorial are just steps away.

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Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1013 reviews
Rating 8 - Good. 315 out of 1013 reviews
Rating 6 - Okay. 109 out of 1013 reviews
Rating 4 - Poor. 47 out of 1013 reviews
Rating 2 - Terrible. 34 out of 1013 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a conference! Overall stay was great! Within walking distance to down town and right across the street from the conference! Food was good, breakfast menu was great and staff was friendly!
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although my stay was brief Four Points exceeded my expectations. Hot staff was very helpful and pleasant. I would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice when staying in downtown Asheville. Clean and quiet. Appreciated the complementary parking in their surface lot - no need to navigate a parking garage. Can walk to all that downtown Asheville has to offer. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jingnan

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the price
Stayed 1 night in Sep 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a one night pit stop before heading to the OBX. A bit dated but otherwise no complaints.
Stayed 1 night in Sep 2025

10/10 Excellent

Russ

Liked: Cleanliness
Perfect!
Stayed 1 night in Sep 2025

10/10 Excellent

corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area staff was awesome
Stayed 1 night in Jul 2025

8/10 Good

Annaliese

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in walking distance to downtown and short drive to attractions. Clean, comfortable bed, and friendly staff. Highly recommend getting the vouchers for breakfast. Great selection and service. Will definitely stay here again next time we visit Asheville.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shaun

Liked: Cleanliness
Great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Kamie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great stay
Stayed 2 nights in Jun 2025

10/10 Excellent

MILIXA

Liked: Staff & service, amenities, property conditions & facilities
Perfect access to walk downtown! Will return!
Stayed 4 nights in May 2025

8/10 Good

Nancy

Liked: Cleanliness
This property is endorsed by Sheraton but managed by a completely different company. Easy to walk into downtown Asheville. Bathroom and bedding were nice and clean.
Stayed 1 night in Aug 2025

8/10 Good

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
The property is old. Could use a face lift. Staff are as very nice. Great location. Cost of breakfast was disappointing
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great value, very comfortable, safe and clean. Staff excellent, friendly and very helpful. Walkable to everything downtown Asheville.
Stayed 3 nights in Aug 2025

10/10 Excellent

mary

Liked: Amenities
Very clean, comfortable bed. Nice breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel within walking distance of downtown Asheville.
Stayed 1 night in Jun 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities
Everyone on the staff we encountered was wonderful - very warm and professional, from Jenn at the front desk to the serving team in the restaurant to Billy in maintenance. The free water is a nice touch. It's located in a quiet part of downtown, just off the interstate but still very walkable to more active areas - parks, shops, restaurants, Friday night drum circle, etc. The hotel is extremely clean and clearly well-tended, though it's pretty dated - maybe early 90s design? Time for an update, but overall we enjoyed our stay and appreciated the great staff and clean environment.
Stayed 1 night in Sep 2025

4/10 Poor

Jody

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures from the hotel on Expedia were deceptive. This was not what you would expect from a Sheraton. The hotel was tired, unkept, smelled of mildew, staff untrained, and the shower didn’t drain. The location was great.
Stayed 3 nights in Aug 2025

8/10 Good

Sherene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at hotel were very nice room was clean and comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyable stay, easy to walk downtown and lower priced than other places we looked at.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rate for being walking distance to many shops and restaurants. Felt safe there. Parking excellent at facility. Bit noisy at night being near a highway. Rooms were clean and beds comfortable. Staff were accommodating and pleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to location and rooms were very clean
Stayed 1 night in May 2025

8/10 Good

Jill

Liked: Cleanliness
The check in clerk and the bartender was extremely nice
Stayed 1 night in Jun 2025

10/10 Excellent

Efraim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel located near by all the service we need the room is clean it was a goot stay
Stayed 2 nights in May 2025