Santa Cruz Islandの2 Starsホテル

"Basic hotel, fine for 1-2 nights. Out of the tourist strip but in a good area for street food, markets & local shops. Bonus it had a lift which many hotels in the Galapagos didn’t seem to have, also free drinking water."

"-"

"Immediately upon arriving, we were told there was no reservation under our name. After showing our printed reservation paid in full, the front desk staff appeared confused and had another employee come over. After 5-10 minutes of confusion, the hotel claimed they had overbooked themselves (despite the hotel appearing empty, with all of the rooms we could see having the door open). We were then told we would be brought to a different hotel. The hotel we were taken to was clearly lower in quality...

"Mean owner"

"This hotel is located right next to “restaurant row” which is a street with many dining options and geared mostly toward the tourists. The hotel A/C and Wi-Fi worked well, and I had a comfortable night here. There is a motion sensor hall light that shines into the room through the top windows and some noise as they walk by. It gets quiet after 10:00 so not too much of an inconvenience. Staff helped me with bus arrangements. There is an upstairs lounge area that overlooks the street and...

"着いて早々にダブルブッキングがわかった。これは施設というよりも、貴社のシステムの問題。前回も宿泊名簿に名前がなかったこともあり、強く改善をもとめる。"

"Close to the amenities in town,staff was very helpful "

"It was a really nice place to stay, they have bikes for rent, it's like being at home. You can use the kitchen and cook. The only thing would be that the rosters around the area sing really early. Besides that, it's a good place to stay 5/5"

"The hotel itself is "

"We (family of 3) stayed for 4 nights in the tortuga bay suite. So I can only speak for the room we stayed and not sure how other rooms are as they are all different. Overall, we are very disappointed and feel frustrated on our stay. The room looks nothing like the pictures. It is very small, dark, damp and hot with little space for luggages. The description says there is 32 inches LED TV, but there is no TV at all. My husband and I with our 8 year old son are skinny people, but we feel...

"Loved the hotel, we stayed in the Sun & Moon room which had its own turret! We had two outdoor areas to relax on. Great views. Pool was a life saver on a hot day. Breakfast was very nice "

"Nono"

"Excellent location and room was great value for money. However since I work online my stay was not all that pleasing. Despite the facilities listed when you look at rooms before reserving, there was only wifi near the reception and pool. The first day the aircon wasnt working, the second day there was no water for a while. I then waited half an hour at the desk to ask somebody to fix it. Perhaps they could improve the description to avoid misunderstandings..."

"The upstairs deck is beautiful - really nice place to hang out at night. Daytime it is scaldingly hot out there starting about 7 AM, though. Zeida was so sweet - she's the one that makes (a really nice) breakfast in the morning. Always a smile, always pleasant, and works with you when you speak to her in broken Spanish, without judgment. I love the hot water and chilled water dispenser making it easy to stay hydrated and not buy single use bottled water. There's definitely no wi-fi - but that's...

"This is a really nice property, but for me a pool is very important when I stay at a resort. The pool water was cloudy and not very appealing/inviting. The area around the pool itself was great."

"Beautiful, well-maintained property only a short a walk from the centre of Puerta Ayora. Room was spacious and comfortable. Josy Snr and Josy Jnr were delightful to deal with and responded to email inquiries very quickly."

"Excelente ubicación a un paso de todo. El personal nos brindó todas las facilidades durante la estadía. Recomendado. "

"Great room, helpful staff WHEN they were available. Front desk closes at 6:30. I had told them beforehand that I would arrive around 7. My boat into town was half an hour late. I got a message on Whatsapp at 6:57 that the desk would close at 7. I arrived about 7:30 and someone did come back to check me in. Then about an hour later I managed to lock myself out of my room (I know, I know). I messaged and in about 5 minutes, I got a response that they would return in about an hour and some minutes....

"La ubicación es buena "

"Expedia system didn't reserve my room properly, so no room was available during new year. Hotel staff speaks only spanish, so without spanish this hotel is impossible. (if you speak spanish well, it's very regular level of Ecuadorian hotel.) Other customers also missed rooms. Tel confirmation must be required. Don't rely on Expedia, "