"Loved the size of the property and living space for 6 people, the quality of the amenities (including private natural onsen!), and the overall gorgeous views. Seriously an amazing place to visit. すごかったです！"
"If you are a non-smoker, do yourself a favour and skip this place. The hotel uses central air conditioning and the rooms on the non-smoking floor (level 7) smell musky with a stale cigarette stench. We had 3 rooms in my group and all the rooms were the same even when we changed rooms. In addition, most of the service staff were non-Japanese, they could not communicate well and did not appear to be well trained and quite rude. When I tried to gently share some feedback with the reception staff,...
"As a North American traveler, you need to make sure you select a western room that has a shower. Some of the rooms do not have a shower and you need to use the baths. This is a problem if you have a morning flight as the bath not open early enough. It is also a problem if you think you can shower in your own room."
"Beautiful hotel with picturesque outdoor baths and variety of indoor baths and sauna. Huge buffet for breakfast and dinner with variety of Asian food and some western choices."
"This spot may not be one of the bigger roykans but is very hospitable. English friendly and onsen is tattoo friendly unfortunately the onsens are incredibly small the outside can only fit 2-3 people and the inside one is barely double that size. Dinner and breakfast were incredible."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Save an average of 15% on thousands of hotels when you're signed in
You can spend time studying the exhibits at Upopoy National Ainu Museum and Park during your trip to Shiraoi. Amble around the area's seaside or visit its temples.
Commune with nature and explore the great outdoors at Lake Poroto during your travels in Shiraoi. While in this walkable area, you can savor the top-notch restaurants.
After visiting Shiraoi Tourist Information Center, make a plan to see the other sights and activities in Shiraoi. While in this walkable area, you can savor the top-notch restaurants.
"Very detail matters. This onsen facility cares a lot of detail. Staff are kind and well trained. My wife and I can see very detail “Omotenashi” in room, restaurant, onsen and staff service. It was really impressive. If we will stop by Hokkaido again, we want to stay again and see if there will be any small improvement (Kaizen) there. "
"The hotel is adequate. Our room was spacious enough to make our 5 nights stay comfortable. Its biggest plus is access to the grand baths across the road. On-site bakery is great. There is no reception as such, staff from bakery multi task. The main issue was Wi-Fi or lack of it on the 6th floor."
"As a North American traveler, you need to make sure you select a western room that has a shower. Some of the rooms do not have a shower and you need to use the baths. This is a problem if you have a morning flight as the bath not open early enough. It is also a problem if you think you can shower in your own room."
"This hotel is my new favorite hotel. It is understated yet manage to wow me in every aspect. The staff are extra nice. Omi san who practically does the front desk and interpreter went above and beyond to help. He was patient yet thorough. We will definitely return. "
