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「From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

「L’hôte nous a informé à une heure d’arrivée sur place qu’il y a eu un bug sur la plate-forme de réservation Expedia et que notre réservation de 3 nuits n’étaient finalement plus disponible. 1 nuit seulement au lieu de 3. Nous avons dû trouver un nouveau logement dans l’urgence après 15h d’avion. Le logement est certe paradisiaque mais ce contre temps ne nous permet pas de mettre une bonne note.」

「Wonderful hostess. Lovely cenote, it is slightly busy during the day as the Cenote is shared by 4 establishments. In the morning and evenings it is peaceful. The grounds and the yoga room were serene. No AC was fine in April. Lots of mosquitoes. The bed nets helps but the screened porch doe not keep them out. Keep in mind this is at the end of the hotel zone so it takes 25-45min to get here from the main intersection with the Tulum traffic. Overall if you are looking for glamping experience,...

「The room and shower amazing, great staff 」