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The Lodge at Chichen Itza

4.5 star property
Travelers discover a rare blend of ancient history and modern comforts at this property where Mayan ruins stand just steps from fine dining and spa treatments

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The Lodge at Chichen Itza offers luxury and historical charm. Enjoy regional cuisine at three on-site restaurants with al fresco dining, then book a massage or facial at the Temazcal spa. Nearby activities include horseback riding, ecotours, and hiking/biking.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

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Showing 3 of 3 rooms

View all photos for Family Loft

Family Loft | Premium bedding, minibar, in-room safe, individually decorated

Family Loft

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Premium bedding
  • 80 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Royal Bungalow, 2 Double Beds

Premium bedding, minibar, in-room safe, individually decorated

Royal Bungalow, 2 Double Beds

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • Garden view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Bungalow, Jetted Tub (Mayan)

Premium bedding, minibar, in-room safe, individually decorated

Royal Bungalow, Jetted Tub (Mayan)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Chichen Itza is home to The Lodge at Chichen Itza. Pre-Hispanic City of Chichen-Itza and Pyramid of Kukulkan are notable landmarks, and the area's natural beauty can be seen at El Caracol and Cenote Ik kil. Ek' Balam is another place to visit that comes recommended. Visit our Chichen Itza travel guide
View more Lodges in Chichen Itza
Map
97752, YUC, Chichen Itza, Carretera Merida-Cancun, Km 120, In the heart of Chichen Itza

What's nearby

  • I was super excited to get to see this in person. The site is so much more than this singular temple. Behind where I was standing is a ball court, off to the life is the sacrificial cenote or sinkhole, and behind this temple there is another structure.
    Pre-Hispanic City of Chichen-Itza
    3 min walk - 0.3 km
  • El Caracol showing heritage architecture and a ruin
    El Caracol
    3 min walk - 0.3 km
  • Court of the Thousand Columns featuring heritage elements
    Court of the Thousand Columns
    8 min walk - 0.7 km
  • Pyramid of Kukulkan which includes heritage architecture as well as a small group of people
    Pyramid of Kukulkan
    10 min walk - 0.9 km
  • Red House (El Chichanchob)
    13 min walk - 1.1 km

Getting around

  • Mérida International Airport (MID)
    113 min drive

Restaurants

  • Pueblo Maya
    4 min drive
  • La Palapa
    3 min drive
  • Chilam Balam
    7 min drive
  • Hacienda Xaybe'h D'Camara
    5 min drive
  • sac be h
    7 min drive

About this property

The Lodge at Chichen Itza

Luxury family-friendly lodge near Pyramid of Kukulkan
Located close to El Caracol and Pre-Hispanic City of Chichen-Itza, The Lodge at Chichen Itza provides free cooked-to-order breakfast, a terrace, and shopping on site. Indulge in a massage, a manicure/pedicure, and a facial at Temazcal, the onsite spa. Be sure to enjoy Regional cuisine and al fresco dining at the 3 on-site restaurants. Enjoy onsite activities like ecotours, horseback riding, and hiking/biking. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • 2 outdoor pools
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-in
  • A front-desk safe, concierge services, and massage treatment rooms
  • Tour/ticket assistance, wedding services, and a TV in the lobby
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and furnished patios, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • 30-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, childcare services, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 6300 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Chichen Itza Lodge
Lodge Chichen Itza
The Lodge At Chichen Itza Hotel
The At Chichen Itza
The Lodge at Chichen Itza Lodge
The Lodge at Chichen Itza Chichen Itza
The Lodge at Chichen Itza Lodge Chichen Itza

Frequently asked questions

Does The Lodge at Chichen Itza have a pool?

Yes, this property has 2 outdoor pools.

Is The Lodge at Chichen Itza pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Lodge at Chichen Itza?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Lodge at Chichen Itza?

Check-out is at noon.

Does The Lodge at Chichen Itza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 6300 per vehicle applies.

Where is The Lodge at Chichen Itza located?

This family-friendly Chichen Itza lodge is within a 10-minute walk of El Caracol and Pyramid of Kukulkan. Pre-Hispanic City of Chichen-Itza and Cenote Ik kil are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Lodge at Chichen Itza Reviews

9.0

Wonderful

9.2

Cleanliness

9.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 135 out of 220 reviews
Rating 8 - Good. 66 out of 220 reviews
Rating 6 - Okay. 11 out of 220 reviews
Rating 4 - Poor. 6 out of 220 reviews
Rating 2 - Terrible. 2 out of 220 reviews

Reviews

10/10 Excellent

Lilia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was courteous and very helpful. The property was very unique and beautiful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at The Lodge at Chichen Itza was such a unique and memorable experience. It feels surreal to be so close to the ruins, surrounded by history and completely immersed in nature — you really feel like you’re in the middle of the jungle. The grounds are absolutely beautiful, with a classic hacienda style and tons of lush plants everywhere you look. Even though the property is going through some updates, it didn’t take away from our stay at all — it actually feels like the place is growing and coming back to life. The pool area is gorgeous and perfect for cooling off after exploring. The staff was incredible — so friendly and welcoming, they really make you feel like family. They were always happy to chat, help with anything we needed, and even gave great tips on places to visit nearby. The food was a highlight too — fresh, balanced, and tasty any time of day. The drinks were great (and well-priced!), and the desserts, especially the marquesitas, were so good. Our room had a rustic charm, everything worked well, and it was spotlessly clean. We only wish we could have stayed longer. Between the warm hospitality, beautiful setting, and the once-in-a-lifetime experience of staying right next to Chichen Itza, this place is truly special. Highly recommend for anyone wanting to combine history, culture, and a jungle escape.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Property is large with plenty of natural space. They are renovating the buildings with 14 of the 36 units completed.
Stayed 3 nights in Nov 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniquely, beautiful property both the grounds and buildings! I highly recommend staying there.
Stayed 2 nights in Nov 2025

6/10 Okay

Hermes

Liked: Cleanliness, staff & service, amenities
The assigned room had no TV or Internet signal. Due to overall power shortage in the Yucatan peninsula we had a room upgrade. This room had TV and Internet signal.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort stay was amazing and genuinely beyond my expectations. The jungle atmosphere is the whole experience—peaceful, romantic, and nearly effortless from check-in to checkout. If you’re expecting a brand-new, ultra-modern “2025-built” 5-star resort, you’re missing the point of staying within about 1,000 feet of Chichén Itzá and being immersed in nature. The entire site was very clean, and the beds were super comfortable. The staff were nothing but welcoming—friendly and they sparked conversations in a natural way without ever being obtrusive. Service felt easy and relaxed, which is exactly what we wanted. The food was right in line with what we hoped for—solid 4–5 star quality. We stayed in a lodge with a single bed, and the air conditioning was more than adequate (honestly, it was set too cold when we arrived—nice problem to have). No real need for an alarm clock if you sleep with the windows open—the natural sounds are the perfect wake-up call. We visited at the end of February and avoided crowds completely—only about 4–5 cars in the parking lot. It’s far enough from the hustle and bustle of Cancun to truly unwind. I would return without a doubt, and I definitely recommend it to anyone looking for a relaxing, romantic stay in a unique jungle setting near Chichén Itzá.
Authentic craftsmanship everywhere!
Thatched roof with fan
Cozy, romantic resturant on-site
Stayed 2 nights in Feb 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. The setting was absolutely beautiful. The food was excellent. The pools were very nice. The staff are super dedicated. Great place.
Stayed 2 nights in Feb 2026

6/10 Okay

Michaela

Liked: Cleanliness
Das Zimmer war groß, es hatte aber ein Kingbett statt der gebuchten 2 Betten. Steckdosen waren nur äußerst wenige vorhanden. Der Lichtschalter für die Deckenbeleuchtung war hinter einem Wandteppich versteckt. Eigentlich ist es ein Hotel zusammen mit dem Mayaland Hotel, Gleise Restaurant und gleiche Pools, nur, dass man in den Bungalows untergebracht wird. Die Anlage wird zur Zeit renoviert. Zudem hatte die Stadt das Wasser für einige Stunden am Nachmittag und dann ab 21 Uhr abgestellt, was die Urlaubs Freude ein wenig schmälerte. Insgesamt für das Geld eher enttäuschend.
Stayed 2 nights in Feb 2026

8/10 Good

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones son muy lindas, lo unico malo es que me enviaron a una super lejos de todo y de la recepción. Todo lo demás excelente, fue lo que yo esperaba y necesitaba, como experiencia de quedarnos cerca de las ruinas esta padrisimo.
Stayed 1 night in Dec 2025

4/10 Poor

Ward

Disliked: Cleanliness
Old hotel, my grandparents had better facilities during war.
Stayed 1 night in Nov 2025

2/10 Terrible

Gabriela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
La razón por la que contratamos este hotel fue que se menciona que tiene acceso directo a Chichen Itza, el acceso está cerrado desde hace 5 años. El menú es muy limitado muchas cosas que no tienen porque el hotel acaba de reabrir.
Stayed 1 night in Aug 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, air conditioner was a bit of a challenge to get it to the right temperature. The bathroom was outdated
Stayed 2 nights in Mar 2022

10/10 Excellent

Eugenia

Liked: Staff & service, amenities, property conditions & facilities
Bungalows, palapa roofs, food, gardens, pool, view of the Mayan observatory, sunshine, warmth. What’s not to like.
Stayed 1 night in Feb 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only place to stay for a visit to Chichen Itza. They have a five minute shuttle to the archaeological site and will even sell you a ticket before you go so you don’t have to wait in line. Plus it’s a really nice Hacienda style hotel
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was very unique; we loved the old buildings, beautiful gardens and "old world" atmosphere.
Stayed 2 nights in Jan 2022

8/10 Good

Fernando

Liked: Staff & service, amenities, property conditions & facilities
Environment and landscapes
Stayed 2 nights in Jan 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impresionante hotel y el servicio extraordinario

El hotel nos sorprendió muchísimo. Espacioso, tranquilo. Todo su personal super cordial y atentos a ayudarnos en todo lo que necesitamos durante los días que estuvimos con ellos. Muy recomendado para descansar, relajar y conocer las extraordinarias bellezas de la zona de Chichen Itza
Stayed 2 nights in Dec 2021

8/10 Good

Edward

Liked: Cleanliness, staff & service
It's a beautiful place and we enjoyed our stay. For the price, it would be nice to have better amenities in the rooms, and overall the service was very friendly but oddly sparse. That said, we'd recommend it.
Stayed 2 nights in Dec 2021

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Eco resort next to Chichén itza. Best place to stay in town. Not much else around.
Stayed 2 nights in Dec 2021

10/10 Excellent

MARIA GRACIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el lugar, es hermoso. Luce un poco viejo o pasado de moda el amueblado y la comida no es muy buena
Stayed 1 night in Dec 2021

6/10 Okay

SHANNON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice...but!

There is no internet or TV in the rooms and this is told to you at check in with no sympathy or empathy. Alfonso and Alex in the restaurant were amazing, and so was Sergio the bellman. Nice place to stay when you visit Chichen Itza but be prepared to DISCONNECT. The staff have daily meetings in the middle of the reception area, which is awkward for guests. They should find another place...
Stayed 1 night in Dec 2021

2/10 Terrible

Olivier

Disliked: Property conditions & facilities, room comfort

A 2 star hotel at best

Definitely not a 5 star hotel. At best a 2 star. Everything is old, in bad shape and outdated from the 90s. Way overpriced for the service
Stayed 2 nights in Nov 2021

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and relaxing.

Such a beautiful place. So relaxing. An awesome staff. Can’t wait to return.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay at Chichen Itza

The Lodge was an absolute find! We found the staff very friendly, the restaurant very good, and the room very clean. The property was gorgeous. We could tell the hotel was just reopening post Covid, but we were so pleased we extended 2 nights. You can see parts of Chichen Itza from the lobby. We would come back
Stayed 2 nights in Oct 2021

8/10 Good

Sofia

Liked: Staff & service
Staff was great hotel was in decline, could be Covid.
Stayed 3 nights in Oct 2021