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"Great!"

"staff is very welcoming and accommodating "

"Great location,The room was very clean, delicious breakfast, plentiful food, Shinjuku Station very close The staff very efficient and friendly."

"Hotel was great. The location of the hotel was not. The streets all around the hotel were filled with trash and riffraff. Didn’t feel safe walking back to our hotel in the evening."

"Tnx"

"Pros: -24/7 staff available—very friendly, efficient and helpful-prompt responds to the issues with our hotel room -can opt for delicious/healthy breakfast buffet -at the very heart of shinjuku -close to train station -close to shopping area -has access to train startion inside if you leave later in the day -sound proofing is great. -city view at night is very nice Cons -room is small -room temp can run on warmer side. As a disclaimer: we are used to the cold where we live so we love the cooler side when it comes to our hotel room. But our room’s temp went as high as 25C. I asked them regarding it and they sent someone immediately after we left. They cleaned the air filter in the room. It did help a bit but it remained around 23-24C the time we are there. They do have dyson fan that they lend the room so it made the warmer temperature bearable. -on the expensive side for budget travellers In summary, we would book a room with them given the chance even if it’s a little bit more expensive. Worth the stay for family of 3 like us."

"Clean room and friendly staff"

"Stayed here for 9 nights. Good breakfast, room was decent sized, staff were great. Would stay again."

"Clean room / staff / breakfast"