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"The room is clean, friendly staff but breakfast is very basic. "

"Excellent hotel! "

"Awesome stay!"

"The meals were beyond our wildest imaginings. There are smaller, lovely onsen available on the premises, and larger ones available at a nearby partner property. We had a lovely experience and would want to visit again. "

"Hotel Tsubakino is a bit of heaven on Earth and our stay will be fondly remembered forever. Their staff attentive, professional and friendly. In pre-arrival communication with repeated follow ups they asked about our special needs. The food exquisite with them going out of their way to make their traditional Japanese menus gluten free for my wife, not a simple task. The facility exceptionally clean, our room beautiful, and their hot-spring baths wonderful. Location great for seeing local sights such as the snow-monkey park. Simply loved our stay."

"I will be up front, this is an older property with some older sensibilities, not everything is pristine and glistening and new. What you do get however is one of the most charming bath houses, set against a backdrop of stunning mountains. It is a family run business and they will and do go the extra mile for their guests. I cannot reccomend more than if you are going to see the snow monkey park nearby that you stay here, enjoy the fantastic ambiance, a thoroughly musical breakfast and some of the best and kindest owners you could ask for. "

"I love everything about this place. The atmosphere, beautiful hot springs, very nice host. Checkout was smooth, food was delicious "

"Nice japanese style room, easy walk from station in nice location. Food very good. Lovely onsen"

"They, the staff, exceeded my expectations . Courteous, helpful, kind and pleasant are words that I would use to describe them. Everyone greets you with a bow and civility, right down to the hardest workers in the hotel. For that, i will surely come back. My stay at the Prince Hotel East was worth every yen and then some. I originally was suppose to stay at the Sunvalley Hotel, in Shiga Kogen. I lost my reservation there due to payment issues. I was hesitant about coming to the Prince Hotel. It was my first time. The room i stayed in was probably one of the best i have seen for the price. The next time I am in Shiga Kogen, i am staying at the Prince Hotel East, without a doubt."