Yalan Dünya Cave

The Good The aqua park and nightly amphitheater shows were top-notch, providing fantastic entertainment. The pools were great, with the smaller one offering a good alternative to the busy main pool. The staff were friendly and attentive, and the beach bar had a wonderful atmosphere, although bug spray is recommended. The Bad The disco was a major letdown, with a limited techno music selection and loud music. The room was disappointing, not meeting the standard of a 5-star hotel, with minor issues like a lack of cups in bathroom to rinse mouth. Transportation was also a problem; the hotel was late with luggage collection, and the taxi was cash-only despite being told otherwise. The a la carte restaurant was a poor experience, ruined by a disruptive guest and an unhelpful staff response. Finally, the spa and sauna were in poor condition due to broken tiles and excessive heat. Be aware that communication can be a challenge, as things often get lost in translation.

Beautiful, well maintained premises with professional and friendly staff. Fantastic facilities and services for children. Absolutely amazing food. Loved every minute, will be going back again soon!

When we arrived at the resort, there was little to no introduction or orientation, which made it hard to settle in or understand how things worked. Unfortunately, our water stopped working twice, and we also experienced a power outage, which was unexpected for a resort claiming five-star service. We had a disappointing experience with the Puppy’s Club (kids club) — not all staff were friendly, and communication was a major issue. My son asked for water and to participate in an activity, but they misunderstood him and did not assist, likely due to the language barrier. Most staff appeared to speak Russian only, and this issue was consistent throughout the resort — with very few staff fluent in English or even Turkish. This made it difficult to get proper assistance or feel fully included as an international guest. While the entertainment was well-organized, it also catered almost exclusively to Russian-speaking guests, with little representation of Turkish culture, which we had hoped to experience. As an Australian traveler, I felt that the resort was heavily geared towards a specific demographic, and not very inclusive of others. Additionally, the spa staff were overly persistent, constantly approaching us to sell treatments. When we did book a spa session, it came at a very high price, and the experience did not meet five-star expectations. On a positive note, the pool and restaurant facilities were excellent, and the food was truly delicious.