We booked a lakeview room because it is close to where we need to go. Upon arriving the front desk told us they “upgraded” us to a lake view room, that of which we already booked. After we settled in our room, they called in and told us that they copied the wrong page in the passport. We need to goto the front desk and Hand them the passport again so they can verify info.
The room itself. We booked a smoke free room but the room reeks of cigarette smell. Lakeview is nice but window is dirty with apparent marks left by previous guests. These marks stayed for the whole 2 days that we stayed in this hotel, with room cleaning service completed.
The rooms are in need of immediate renovations. Wall papers are peeling, carpets are old and dirty looking. It also takes a marathon to get to the toilet from the bed with a very weird room design.
We also booked breakfast. There are many items to choose from. For the two days we stayed the menu is the same with the exception that one item that I liked from the first day, on the second day it was not available(duck eggs) I asked for it and got answer that it will take another week to restock( this is something that can be bought from any Chinese supermarket).
Over all, unprofessional staff, old and unclean rooms. Lackluster management. Will likely not return.
WAYNE
8/10 (良い)
Ju
家族旅行
2021 年 11 月 28 日
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Booked for parents-in-law. There wasn't any choice for "5 star hotels" around, hesitated on this old property but gave it a shot. Overall a good value, services has improved based on earlier reviews, food was good and plenty for both dinner and breakfast. The decor is dated for sure, the cleanness is a bit lacking, while it's quite roomy. Overall a good value of stay.
Hotel was in center of Yixing. Next hotel is a megga mall also with large food court for options.
Looks not so nice on outside but the the inside is wonderful.
All serives are Cash. They have a great Back Massage that is the best and 100% non Sexual. Really, my back felt great. Pool and Gym are wonderful. And Music Live at the bar is great