Hyatt Regency Suzhou

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Luxury
5.0 star property
9.2

Wonderful

Luxury retreat near Suzhou Expo

Professional staff create an inviting atmosphere at this quiet, clean property steps from Shidaiguangchang Station. The indoor pool, sauna, and fitness center offer relaxation after exploring nearby Jinji Lake. Three restaurants serve Chinese cuisine alongside Asian-European breakfast options.

The current price is ￥14,845
￥17,309 total
includes taxes & fees
Oct 18 - Oct 19

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 18 of 18 rooms

1 KING BED PREMIUM

  • Sleeps 3
  • 1 King Bed

View all photos for Suite Jinji Lake View

Room

Suite Jinji Lake View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Regency King Room

A modern hotel room with a large bed, a desk, a sofa, and a view of the cityscape at night.

Regency King Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a sofa. There is a city view through the window.

Deluxe Room, 1 King Bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club King

A modern hotel room with a large bed, a desk, and a sofa. There is a city view through the window.

Club King

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Room King

A modern hotel room with a large bed, a desk, and a sofa. There is a city view through the window.

Regency Room King

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Suite King

A modern hotel room with a large bed, a sitting area, a desk, and a view of the cityscape.

Regency Suite King

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Room Twin

A hotel room with two beds, a large window with a city view, a desk, and a chair.

Regency Room Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Twin

A hotel room with two beds, a sofa, a small table, and a view of the city.

Club Twin

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Diplomat Suite

A modern hotel room with a large bed, bedside tables, a bench, and a bathroom visible through an open door.

Diplomat Suite

  • 124 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Executive Suite

A modern hotel room with a dining area, a sofa, and a view of the cityscape.

Regency Executive Suite

  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Suite Twin

A modern hotel room with a dining area, a sofa, and a view of the cityscape.

Regency Suite Twin

  • 90 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency View Room King

A modern hotel room with a large bed, a seating area, and a city view.

Regency View Room King

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency View Room Twin

A modern hotel room with a large TV, a sofa, a dining table, and a bed.

Regency View Room Twin

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency Club View Room King

A modern hotel room with a large bed, a seating area, and a city view.

Regency Club View Room King

  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Club View Room Twin

A hotel room with two beds, a desk, a chair, a table with a plant, and a city view.

Regency Club View Room Twin

  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, two bedside tables, a TV, and a view of the cityscape.

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a sofa, a small table, and a city view.

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

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  • Pool
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￥16,423 total
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About the neighborhood

Located in Suzhou Industrial Park, a neighborhood in Suzhou, Hyatt Regency Suzhou is near a metro station. Suzhou Center Mall and In City Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jinji Lake and Suzhou City Moat. Suzhou Culture and Arts Center and Suzhou Ferris Wheel are also worth visiting. Visit our Suzhou travel guide
Map
215000, Jiangsu, Suzhou, 88 Huachi Street, Suzhou Industrial Park

What's nearby

  • A park with yellow sculptures, a pathway, and a waterfront.
    Jinji Lake
    9 min walk - 0.8 km
  • Suzhou International Expo Center
    4 min walk - 0.4 km
  • Yuanrong Times Square
    6 min walk - 0.5 km
  • Suzhou Culture and Arts Center
    9 min walk - 0.8 km
  • Suzhou Ferris Wheel
    20 min walk - 1.7 km

Getting around

  • Shidaiguangchang Station
    3 min walk
  • Suzhou Railway Station
    20 min drive
  • Hongqiao International Airport (SHA)
    74 min drive

Restaurants

  • 捞王锅物料理
    2 min walk
  • 新梅华
    3 min walk
  • Shang Gu Rice Noodle
    5 min walk
  • 粉越西贡 Saigon Funyo
    3 min walk
  • 朱鸿兴小馆
    6 min walk

About this property

Hyatt Regency Suzhou

  • Luxury hotel located in Suzhou Industrial Park
  • Shopping on site, dry cleaning/laundry services, and 2 bars are just a few of the amenities provided at Hyatt Regency Suzhou. For some rest and relaxation, visit the sauna or steam room, and indulge in a body scrub, a facial, or reflexology. Be sure to enjoy Chinese cuisine at one of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a 24-hour gym and conference space.
  • You'll also find perks like:
    • An indoor pool
    • Limo/town car service, buffet breakfast (surcharge), and express check-out
    • Express check-in, ATM/banking services, and a computer station
    • Multilingual staff, free newspapers, and a 24-hour front desk
  • Room features
  • All 355 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with designer toiletries and separate tubs/showers
    • 55-inch TVs with cable channels
    • Coffee/tea makers, daily housekeeping, and desks

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  • Pool
  • Spa
  • Kids pool
  • Parking included
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￥15,304 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 178 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Hua Chi 88
  • Market Cafe
  • Tea House
  • The Atrium
  • The Fireplace

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18,292 square feet of conference space
  • Computer station
  • Meeting room

Spa

  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 178 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Hyatt Regency Suzhou have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hyatt Regency Suzhou?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Suzhou on Oct 18, 2026 start from ￥14,845, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hyatt Regency Suzhou?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Suzhou?

Check-out is at noon.

Where is Hyatt Regency Suzhou located?

Located in Suzhou Industrial Park, this luxury hotel is within a 10-minute walk of Yuanrong Times Square, Suzhou International Expo Center, and Suzhou Culture and Arts Center. Jinji Lake and Suzhou Ferris Wheel are also within 1 mi (2 km). Shidaiguangchang Station is only a 3-minute walk and Wenhuabolanzhongxin Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Regency Suzhou Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 93 out of 146 reviews
Rating 8 - Good. 44 out of 146 reviews
Rating 6 - Okay. 7 out of 146 reviews
Rating 4 - Poor. 2 out of 146 reviews
Rating 2 - Terrible. 0 out of 146 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good breakfast, comfortable beds, and tube within 50m loved it.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very professional staff, quiet and clean. Good service.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great modern hotel, well located

Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.
Room
Breakfast
Stayed 8 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star 👍

Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou
Stayed 10 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay at Suzhou Hyatt Regency hotel, hotel staff are generally very polite and helpful. I would give 4 out of 5, the only problem is their breakfast was not as good as expected given the price
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with amazing staffs. Really enjoyed my stays at Hyatt Regency Suzhou!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience overall.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Its comfortable place
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

I had wonderful experience. The receptionist David is very helpful and efficient. I will definitely stay for my next trip.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
個人感受：酒店大堂空間寬敞，設計宏偉且整潔。酒店人員專業且有禮貌。房間空間寬大，設計簡潔，十分舒適。酒店非常便利附近有地鐵站也有商場及大型百貨公司此外。附近還有新開藝術中心值得一去。打卡好去處。我們度過了一個非常愉快的假期。
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐品種尚多
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

糟糕的入住體驗

3點check in無法準時入住，延遲到3:40左右才入住，入住後冷氣不冷，維修了1個多小時後，經要求才更換房間，整個延誤了後面行程2小時
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
체크인 하고 방에 들어갔는데, 다른 짐들이 있었는데, 한참을 기다려서야 다른 방을 배정 받았다. 방은 크고 좋았고 청소도 나름 괜찮았다. 조식은 나쁘지는 않았는데, 다른 5성급 호텔에 비해서는 다소 부족하다는 생각이 들었다. 주위에 딱히 갈만한 곳은 없는 듯 하고, 빌딩에 둘러쌓여 있어서 빌딩 외에는 볼 곳이나 갈 곳이 없는 듯 하다.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置優越，房間舒適、乾淨、好睡、配備齊全，dreame吹風機輕巧速乾超好用
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

光線充足，設計時尚，自助早晨一般

設備新，設計時尚，浴室門不能全關，浴缸企缸缺水龍頭，不便扭毛巾
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always.
Stayed 13 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always choose Hyatt

Great as always.
Stayed 15 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高！

部屋は綺麗、朝食最高！
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
以蘇州同標準的酒店，凱悅整體比W 跟香格里拉勝出。 地點佳，早餐稍微有油煙但豐富可口選項多，瑕不掩瑜。 房價也可以接受。
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
電掣十分複雜，很難弄清楚需要的燈光。溫度鎱的調教方法亦沒有説明！我早上九時check out ,櫃檯只得一人， 需等待很長時間！
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービスも素晴らしい

立地も施設もサービスも素晴らしい。
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着いたホテルで、とても居心地がよかったです。日本語ができるスタッフの方もいました。ただ、ホテルの朝食のブッフェ会場やルームサービスの方には、英語が通じませんので、簡単な中国語は覚えておいた方が便利です。
Stayed 5 nights in Sep 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
I got mosquito bites on the 19th floor in my room on the first night. The staff immediately put some repellent the next day so the problem solved
Stayed 5 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enormous room, great amenities. Huge comfy bed. Carpet so thick in hallways it was hard to push suitcases.
Stayed 1 night in Apr 2019