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「The room was big and the bed comfy, with the staff friendly, however having just reopened it is in need of some work. One wall mounted socket (head height) for a TV coffee machine and a kettle, with the kettle cord not reaching the plug was not good. The amenities were lacking in the shower, and there was rust on the frame holding the wash hand basin in the bathroom. All of which was disappointing. Also £20 for breakfast was a bit steep!」

「Choose other place. I found the dirty cloth on my desk when I came in and a big fry in my room. This hotel is very old and not pleasant to stay. It is very far from any place you want to go. I choose this place by seeing the picture. But I did not find anything there on the picture. Do not stay here. 」

「Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

「No air conditioning, despite being advertised as having it, waited 40 minutes to check in with no apologies and when I got into the room, on the hottest day of the year, the room was 48 degrees with a window that opened two inches!!! I requested a full refund from the duty manager who didn’t seem to care at all and kept us waiting another 40 minutes before arguing that because I bought it through Expedia there was nothing he could do. I got Expedia on the phone who confirmed I had paid at the...

「スタッフがとてもフレンドリーだったし、1階の部屋から直接アクセスできる中庭がとても素晴らしかった。」

「Wonderful service and beautiful rooms」

「スタッフみなさん親切でした！朝食もとても美味しく景色も綺麗で満足です！」

「nothing」

「とても良かったが駐車場が有料でそこそこ高い。 また、場所のせいか治安が悪く、幽霊も出た。 部屋はとても綺麗だった。 食事はまあまあ」

「The hotel is very nice, and the rooms were spacious. The lack of AC was a problem during the hear wave.」

「It is a little out of the way, but if you have a car, it is a nice place to stay. You can stay without a car, but taxi costed L12-13 from Stratford (Avon) city.」

「Excellent」

「The breakfast times could have been later, as finished at 9am on Monday. The bar was supposed to close at 11pm but was closed by 10.15pm. The rooms were basic and shower not powerful. However, were clean and still had everything that was needed. Lots of choice of food and drink and fresh.」

「The room was large and very clean & tidy. Plenty of parking spaces 」

「Staff were incredibly helpful and lovely, and the room and food were incredible!」

「車がないと不便な場所ですが、スパも含めて設備は最高の部類でした。」