I stayed at Gilbey’s upon recommendation as my friends had their wedding reception in the restaurant downstairs. I have to say, the food and service in the restaurant was impeccable.
However, I was very disappointed with the room and don’t feel that the price reflects the room standard. The room was dusty and felt unclean. The carpet was baggy and threadbare in places. The tapped dripped all night however when you wanted hot water, the flow was a mere dribble. When I got into bed at 11.30 am when I untucked the duvet there was blood stains on the bedding that weren’t visible when they bed was made. The ironing board was rickety and unsafe. Whilst I was using it the board collapsed and the iron fell off and nearly landed on my foot.
This morning, I didn’t have toothpaste and wanted to speak to receptionist, I kept looking out to see if anyone was present every 20 minutes or so and there was no one there which shows that the hotel is poorly staffed and undermanaged.
Daniel
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Luke
2023 年 11 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Luke
2023 年 11 月に 2 泊滞在
10/10 (非常に良い)
Anna
2023 年 9 月 26 日
Anna
2023 年 9 月に 1 泊滞在
10/10 (非常に良い)
Donna
2023 年 9 月 17 日
Donna
2023 年 9 月に 1 泊滞在
10/10 (非常に良い)
Wendy
2023 年 9 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything about this property was excellent!
Staff, rooms, meals, all 5 Star!
Wendy
2023 年 9 月に 1 泊滞在
10/10 (非常に良い)
Adrian
2023 年 8 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is an excellent alternative to the larger hotels in the area. Excellent friendly service …
Adrian
2023 年 8 月に 1 泊滞在
10/10 (非常に良い)
Kevin
2023 年 7 月 24 日
Kevin
2023 年 7 月に 1 泊滞在
8/10 (良い)
Hilary
2023 年 7 月 17 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great location
Great location
Shame there wasn’t an actual bar to sit and have drinks
Thought it was cheeky to charge extra for coffee on top of the breakfast price